Kahuna Casino

Game variety. Fast chat support responses.
Etransfer deposit option.
Convenience to play from home.
Had fun for awhile until I went to withdraw and encountered their ridiculous policies.

5k withdrawal max per wk.
No problem for people to deposit but restrict people on how and when they can withdraw their money. First 5,000 was in a timely manner including account verification.
2nd half of winnings told must wait a week.
When concern raised, told that you must spend more/play more to increase vip/tier status in order to have higher withdrawal limits. Disheartening and does not make me want to return.

Quick responses. Always happy to respond but most times the response is an ask to deposit more money. That disregards you once you hit a "no more bonuses" level.

Once you hit vip there are no more bonuses and they treat you like an annoyance. All the way to vip was great and then once you hit the highest level you may as well leave. Zero stars and beware.

Usually the deposits are quick which I like. Don't even need to close out of a game if you need to make another deposit. Games seem to be fair and there is a large selection

I made 2 deposits within the last hour. My 3rd deposit was canceled for some apparent reason, and not by me. There has been no response back from support staff, and when I login, I am logged out by the system!

Kahuna Casino

September 1, 2021

Hello Merrittman,
sorry to read about your trouble with the login, it seems to be a bug so please try to clear your cache and try again. In case you need to contact customer service "offline" you can also reach us at: [email protected]

Regarding the failure of payment, unfortunately credit card or bank transfer processors can get rejected by the player's bank at times for a variety of reason such as a typo in the numbers or any other. issue. At rare times it can also be an outage of the whole system, for Instance Interac processing going down for a couple of hours due to processor maintenance or the like.

In these cases please reach out to Customer Service to inquire about alternative methods or try again.

thank you for playing at Kahuna Casino and please reach out to us directly for assistance,

Mahalo!
the Kahuna Casino Team

It all depends on how do you even want it to work out at this point in time. One can say that it is not much of a big change for many people but then others might need some time to change it up and try their best when it comes to the one who has been leading the way in the games.

As I said, the games are not that unique and even diverse enough for all of us. They need to make some time for collection and make sure they get the best games they could. It is for the players that visit the site, so I think they should improve on that end first before getting to the other problems.

Kahuna Casino

August 24, 2021

Aloha David,
Thank you very much for your review and comments!
Games are definitely the most important factor in the pleasure a player can derive from a casino and we are very proud to offer over 2000 great games on the site.
We are always adding new ones and new quality game studios too so check our new games section regularly to see the novelties.
Thank you for playing at Kahuna Casino!

I think that this site is a great source of fun although it may not be the best. I like that is has lots of games and that there are live dealer games that can be enjoyed. I actually thought at first that they will be limited to online slots.

There had been some glitches when I played and it took too long to load. It happened to me a lot of times now. However, what made me so disappointed is that the amount for deposits is really really low. Quite sad that there are also no deposit bonuses here.

Kahuna Casino

May 12, 2021

Hello Mr.Igor, thanks for your comments!
Indeed, we pride ourselves on having one of the best selection of games. We have over 2000 games in the library, including a ton of Live Dealer games.
Regarding glitches, they might be related to internet connection dropping for a second but when anything happen, please reach out to our 24/7 live chat who will be able to help you.
Thank you for playing at Kahuna!

I love Kahuna Casino! I'm a regular player there.
I had no problems depositing and or withdrawing my money! It takes 2 days to get my money into my bank! I like the variety of slot games and Live games! My 2 favorite games I play a lot are Monolopoly Live and Immortal Romance!

I'm hoping the casino will get the CRAZY TIME Live game there soon!

Kahuna Casino

March 5, 2021

Aloha Shyndwoman73, thanks a lot for your review!
Fast payouts are one of our foremost goals and we are very happy that players in Canada like you can get their winnings by Interac and other methods extremely quickly.
Regarding the game Crazy Time, I am happy to let you know that it is available! You can find it in the Evolution Live Casino lobby in the "game show" section.
Have fun and enjoy the island!
The Kahuna Casino Team

Not a bad range of games, I like the interface also.
I can't tell that I am fully satisfied, but in general everything was fine, maybe I am going to come back.

I didn't like the speed of games, they are downloading for too long, I have cleared my cash and nothing was working, maybe they should check something and fix.

Kahuna Casino

January 12, 2021

Aloha Bartash14stop, thanks a lot for your review!

We are quite proud of our large game selection and glad that you appreciate it too. We add new games almost ever week so you can enjoy some new ones regularly too!

Regarding the speed of game access, this is of course not supposed to happen. We have servers around the world to ensure that every player, anywhere, gets a fast access. We invite you to try another browser and if it still does not work well, please contact Customer Service to investigate why your connection is not fast enough.

thank you again and see you on the island!

Sometimes you have luck here, but l don't like nothing here, this casino needs upgrading. I can't say nothing good here because the service here is very poor, I can rate this site 0.

Payment processing is very slow, service here is very poor, also live chat have some unprofessional staff, can't even help at all, making you wait till you received an email from Payment team when you withdrawal will be approved take 3 to five week.
I recommend no one to play this site, its like when they holding your Payment they are waiting for more money to come in like they are bankrupt.

Kahuna Casino

November 27, 2020

Hello Koxza, thanks you for your comments.
Regarding withdrawals, the delays depend unfortunately on banks and this is the reason why we advise against using wire transfer t withdraw winnings, if you can avoid it.
The best method to withdraw winnings is cryptocurrencies, as these will be available for you to enjoy in a matter of minutes!

I had turned a 600 deposit into 13G's!! Which is awesome. You can only withdraw a $2000 a week and $5000 a month in Canadian dollars which doesn't make any sense but.....

The withdrawal process took almost 3 weeks, I was doubting it would show but it did. Asking for any information about my transfer was useless. They always say they're forwarding it to the appropriate department. And then you don't hear anything back from them. Plus they gave me a bonus through email and then had no idea what I was talking about ask me for a screenshot about it and it still hasn't happened it's been a few days. Day 4 did that in photo the appropriate department also which I haven't heard anything back from.

Kahuna Casino

September 4, 2020

Aloha Yarvill, congratulations on your win!
Please note that the withdrawal limits are increased as you progress through the loyalty stages and therefore I am sure that yours will soon be much higher.
Regarding the withdrawal process, a standard identity verification needs to be done but once we have received the documents, the withdrawal is processed immediately. Any further delay depends on your bank if you requested a withdrawal by wire transfer or credit card.
Looking at your account, you requested your withdrawal on August 13 and it was sent to you on August 16, after the verification. So unfortunately it appears that the delay was due to the banks in that case.
In the future, we recommend using Bitcoin or Ecopayz to withdraw as this is the fastest way to enjoy your winnings.
Mahalo!
The Kahuna Team

Good selection of games.
Enjoyed trying different games. Some aren't allowed in my part of the world which is a bummer, but none the less a good array of games. And deposit minimum is good, not too high.

Withdrawal takes a very long time. I was told 2-4 days, then I'll get an email stating if my withdrawal has been successful or not. Then more days before I get the funds. Day number 4 and no email. I don't know why it's taking so long. Compared to another casino same withdrawal methods funds received within two days. Anyways hopefully tomorrow I get better answers from the live chat people.

Kahuna Casino

May 9, 2020

Aloha Bena, thanks for your review! We are very happy to see that you enjoy our large game selection. We have many more being added soon so check the casino for our new games regularly!
Regarding your comment about withdrawals, the first step is to complete the KYC verification. Once you have sent the documents we need to verify them, which can take up to 48 hours but usually less and it needs to be done only once.
With the KYC done, we approve the withdrawal from our side and send the money right away.
From there the timeframe depends on the payment method you chose. If you chose a wire transfer it can take a a few days depending on your own bank's policies. Some banks don't credit incoming wires immediately, adding delays, but unfortunately we do not control that.
For the fastest and most convenient withdrawals, we recommend Bitcoin and other cryptocurrencies. With that method you get access to your money almost instantly!
Please contact your 24/7 live chat for information on how to use bitcoin for payments, we are sure you will love it.
Thank you for playing on the island!
The Kahuna Casino Team