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Get Lucky Casino

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Average Complaint Response Time: 3 days
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Average Complaint Response Time: 3 days

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Get Lucky Casino Review

  • 0-24 withdrawal timeframe
  • Live Chat
  • Mobile friendly
  • SSL-encrypted
  • Limited support hours 11am - 22pm CET
  • Must be registered to use support
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General info & Latest Promos
Website http://www.getlucky.com
Established 2014
Owner Co-Gaming Limited Casinos
Casino Promotion Get Lucky Casino: 100% up to £50

Get Lucky Casino is an instant-play online casino featuring top slot games and casino specialties for players around the world. The site offers a wide range of NetEnt, Microgaming, Playtech, Play’n GO, Thunderkick and Betsoft slots and casino games, along with a live casino powered by the Evolution Gaming studios. Many of these games are accessible on both desktop and mobile devices. Get Lucky Casino is governed under the laws of Malta.

Restricted Countries and Territories

Get Lucky Casino is unavailable to players in several regions. In certain countries and territories, residents are prohibited from signing up at all. In others, only certain portions of the casino are blocked. See their full terms and conditions for more information.

Virtual Games

Get Lucky Casino features a host of high-quality slots from many of the world’s top providers. Most of these are bonus video slots with sharp graphics and a unique range of bonus features. Among the most popular games are Jimi Hendrix slot, Starburst slot, Game of Thrones slot, Top Gun slot, and Thunderstruck 2 slot. Players here will even find major network progressives like the Playtech Marvel series and The Dark Knight slot.

Table games are plentiful at Get Lucky Casino. In addition to the live casino, players can enjoy numerous virtual Blackjack and Roulette games. Several other casino favorites are available as well, including Casino Hold’em, Caribbean Stud Poker, Red Dog, Baccarat, and Oasis Poker.

The video poker selection at Get Lucky Casino includes many of the most popular variants. Players can make the best hand possible with paytables like Jacks or Better, All American, Joker Poker, Deuces Wild, and Jackpot Poker.

Get Lucky Casino also has a few specialty games for players looking for something a bit different. These include virtual sports games, scratchers, and other instant win favorites like Max Damage and The Alien Attack.

Live Games

Players at Get Lucky Casino can enjoy realistic table gaming through the live casino page. This section of the casino lobby features actual games of Live Blackjack, Live Roulette, Live Casino Hold’em, Live Baccarat, and Live Three Card Poker from NetEnt and Evolution Gaming. All of the games have built-in chat for a fully interactive experience.

Mobile Gaming

Many of Get Lucky Casino’s games are available to players on the go. Those who are interested only need to open the casino’s website on their smartphone or tablet. Most platforms are supported, and no app download is required.


Get Lucky Casino ensures that players can usually get fast responses to their inquiries and concerns during the peak hours of the day. Between 11am and 22pm Central European Time (CET), agents can be reached through a convenient live chat interface. Outside of these hours, players can fill out an email request and expect a reply by the following day.

Security and Fairness

Get Lucky Casino protects players with SSL encryption. This technology makes it virtually impossible for anyone to read information like passwords, credit card details, and other personal and financial information.

Get Lucky Casino uses only games from trusted providers who are routinely audited by independent testing agencies. We are fully confident that players can get a fair gaming experience here.


Casino details
More Casino Details More details
  • Website

  • Software

    Playtech, Microgaming, NetEnt, Evolution Gaming, Betsoft, Play'n GO, Thunderkick, Kalamba Games, Red Tiger Gaming, Nyx Interactive, Quickspin, Nolimit City, Yggdrasil Gaming, Lightning Box, NextGen Gaming, 2 By 2 Gaming, Big Time Gaming, Push Gaming, Just For The Win, Pragmatic Play, Oryx Gaming
  • Deposit Methods

    MasterCard, Neteller, Paysafe Card, Ukash, Visa, Entropay, Skrill, Skrill 1-Tap
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Neteller, Visa, Skrill
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-7 days

    Cheques: Not offered

    Pending Time: 24 hours

  • Withdrawal Limit

    Not Stated
  • Affiliate Program

    ComeOn Connect Affiliates
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Austria
    • Curaçao
    • Estonia
    • Finland
    • France
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Hungary
    • Italy
    • Portugal
    • Puerto Rico
    • Romania
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, Polish zlotys, Russian rubles, US dollars
  • Languages

  • Licences

    Malta Gaming Authority
  • Company

    Co-Gaming Limited Casinos
  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

    Support Phone Telephone: +356 2131 6590

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Get Lucky Casino Reviews by Players


Write a review
sullioo 7 reviews
Reviewed on April 22, 2019


Great game selection, easy to navigate and can filter by provider which I love. Very quick sign up and verification and very fast payout. Really liked this casino and definitely will be back again. Could not have been smoother. And managed to cash out a very decent amount on my first play at Get Lucky Casino. Very happy indeed :-)
Hi Sullioo,

Thank you for your review. We are happy to hear from you.

It seems that you have recently had a bad experience with our site and we are sorry to hear about this.

I am glad to see that you appreciated our help. We are always happy to assist, so never hesitate to contact us if you ever have any questions or concerns.

During daytime, the fastest way to get help is our Live Chat, where one of our agents will assist you straight away. Of course, we are also available on email, and we will get back to you as soon as possible!

Please keep your eyes peeled for our newsletters for all the best new promotions! Also remember also to visit our Shop where you can buy all sorts of fun stuff! The Shop is open 24/7 full of bonuses and Free Spins.

Enjoy the Shopping and if you have any questions, please let us know!

You can contact us on the following platforms:
Live Chat (English Support) 09:00 - 20:00 GMT
Email (support-gb@getlucky.com) 24 hours

Unfortunately at the moment we do not offer support via phone, however, this is something we hope to look into for the future.

Best Regards,
GetLucky Team
Inactive user
Reviewed on December 6, 2018


Many games to choose from. Good site. But thats about it.


Will not answer on email for several days. I was "first in line" in the chatsupport for over an hour. I wanted help with withdrawal and the casino of course ignored me until i spent my winnings instead. Now they beg me for forgiveness and want me to deposite again. I dont think so! Dont play here unless you are willing to wait a long time for support!
Parklanee 4 reviews
Reviewed on November 14, 2018


Not much to like here. Maybe a color?


NOK 11.000 deposit - not a single win above 240nok pr 40nok click. Poor choice of games. Nobody answer chat. I think this is not normal. STAY AWAY FROM THIS HOAX. No 2-step verification on payments..

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Get Lucky Casino Complaints

  • 3 of 7 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 833 USD avg amount

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