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Pin-up Casino

VERYGOOD 8.2
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Pin-up Casino Review

  • Home to loads of top gaming providers
  • Withdrawals within 24 hours once approved
  • Live chat is open around the clock
  • Mobile friendly design
  • Multiple country restrictions
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General info & Latest Promos
Website https://www.pin-up.casino
Established 2016
Owner Carletta N.V.
Casino Promotion Pin-up Casino: 100% up to $500

Pin-up Casino is an online casino home to a massive catalogue of top gaming providers that include NetEnt, Microgaming, Play’n GO, Betsoft, Endorphina, Evolution Gaming and loads more. The site supports multiple languages to cater for players all over the world and it can be enjoyed instantly through a web browser or on the go. Pin-up Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the Netherlands, Spain, Italy, Canada, Curacao, France, Algeria, the United Kingdom and the United States. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

There are loads of top software providers here which means players are completely spoiled for choice when it comes to video slots. With so many providers players may find it easier to list the games by their provider which can easily be done in the lobby or they can just search for their favourites using the search engine. Players can also make their own list of favourite games to go back to at any time. Titles here include the Gonzo's Quest Slot, Dead or Alive 2 Slot, Mystic Wheel Slot, Razor Shark Slot and Fat Rabbit Slot

There’s lots of table games here as well so players can easily switch from game to game to try something different. There are several variations available which include popular games of blackjack, roulette and other well known tables. 

Players who like card games can also try the casinos portfolio of video poker titles. When it comes to hand variations there are single and multi-hand versions and there are games that include Jacks or Better and Deuces Wild. 

There’s lots of other games as well which include Sports and TV Games. 

Live Casino

Even this is impressive! There are plenty of live dealer games to choose from which are all hosted by real life dealers to add to the ambiance. Games can cater for all kinds of budgets, big or small so players can check which betting limits suit them the best. Games include Live Baccarat, Live Roulette and Live Three Card Poker.

Mobile Gaming

Players can also play at the casino through most mobile devices which include smartphones and tablets thanks to their mobile casino. There are loads of games to choose from just like the web version and no app is required. Members can just load the casino through their mobile browsers and play. 

Support

Anyone who needs help and assistance can contact the casinos customer support team. One of the fastest ways this can be done is by using their live chat facility which is open around the clock. There may not be an agent available to talk immediately however players can wait for an agent to become available or can either try again later or email the casino for further assistance. Customer service can also be reached over the telephone. 

Security and Fairness

The casino takes security seriously which is why they use a high level of encryption to ensure this at all times. Players personal and financial transactions will always be kept secure and sensitive data will always be encrypted before being transmitted over the internet. 

They also use a random number generator to make sure their games are producing fair and random results at all times. 

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Casino details
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Pin-up Casino Reviews by Players

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Jacque97 1 review
Turkey
Reviewed on October 24, 2020

DISLIKED

I completely agree with the user RUUD1914, this casino is very embarrassing in terms of verification when it comes to withdrawing funds.
They're making it very hard for us to verify ourselves. First, they ask for ID card with a selfie, then they ask the same thing with a more zoomed-in photo quality of the ID, after that they ask for a (Selfie with the ID card plus my account ID and profile in pin-up visible in the selfie); who in their right mind asks such a thing ? It's clear they don't want players to withdraw their funds when winning, just put that rule when other people sign-up for this embarrassing casino, you'll save us a lot of time and money.
klinik 21 reviews
Slovenia
Message
Reviewed on October 17, 2020

LIKED

It looks like a decent layout with many providers. Slots running smoothly (even if I got kicked from time to time).
Support is quick.
That is about it, to be honest, a lot of casinos have that.

DISLIKED

When you play for more than one hour the gleech party begins 😉
I got thrown out of slots rapidly. And yes, I deleted cookies and all, same problem. If you would be on chat for more then 10 minutes, another crashing begins.
And now the most important part.
I had my reasons and wanted to permanent close my account there. I send email on some email adress. Writing about why I want to permanent close it.
And a day later I got email that I am blocked becouse I violated their T&C.
Lol.
Let me say just this: my first account here, deposited artound 100 €, did not take any deposit bonus, played just slots and lost it (didn't made a withdrawal).
Just think about, if they did that so they can look nice (I bet it is in their interest to block me insted of closing my account on my request), what would they do if I won something and wanted to cashout?!
Stay away.
ruud1914 2 reviews
Greece
Reviewed on April 24, 2020

DISLIKED

When you lose some money verification is completed only with ID and withdrawal processing fastly. But when you won a little amount, you ask you to send passport, selfie with ID, selfie with passport, mobile contract, utility bill, selfie with desktop screen, IP connections history, device history and other embarrassing things which a normal company never askes!

Also, withdrawal policy changes and is being completed after 1,5 month. I will report my experience to their regulator because I wonder if GPDR is accepting those policies. They use a term that can ask anything from you in order to complete verification. Also, note that the time they ask those documents, player's profile appears status "Verified'', so you never know when you are verified or not.

If want to live such experience, you can try Pin-up.
PIN-UP CASINO REPLIED ON MAY 8, 2020
Hello RUUD1914! We are really cunfused with such a comment, already made inhouse checkup and cound't find any case similar of what you've written.

Could you please provide us your players account email or id so we can find fair solution to solve this?

Provide it please on our official support email - support@pin-up.casino with theme "askgamblers review", or write it here - we will respond and solve this case for you.

Why are you reporting this review?

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