Ag Awards

Pin-up Casino

GREAT 8.54
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Pin-up Casino Review

  • Home to loads of top gaming providers
  • Withdrawals within 24 hours once approved
  • Live chat is open around the clock
  • Mobile friendly design
  • Multiple country restrictions
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General info & Latest Promos
Established 2016
Owner Carletta N.V.
Casino Promotion Pin-up Casino: 100% up to $500

Pin-up Casino is an online casino home to a massive catalogue of top gaming providers that include NetEnt, Microgaming, Play’n GO, Betsoft, Endorphina, Evolution Gaming and loads more. The site supports multiple languages to cater for players all over the world and it can be enjoyed instantly through a web browser or on the go. Pin-up Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the Netherlands, Spain, Italy, Canada, Curacao, France, Algeria, the United Kingdom and the United States. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

There are loads of top software providers here which means players are completely spoiled for choice when it comes to video slots. With so many providers players may find it easier to list the games by their provider which can easily be done in the lobby or they can just search for their favourites using the search engine. Players can also make their own list of favourite games to go back to at any time. Titles here include the Gonzo's Quest Slot, Dead or Alive 2 Slot, Mystic Wheel Slot, Razor Shark Slot and Fat Rabbit Slot

There’s lots of table games here as well so players can easily switch from game to game to try something different. There are several variations available which include popular games of blackjack, roulette and other well known tables. 

Players who like card games can also try the casinos portfolio of video poker titles. When it comes to hand variations there are single and multi-hand versions and there are games that include Jacks or Better and Deuces Wild. 

There’s lots of other games as well which include Sports and TV Games. 

Live Casino

Even this is impressive! There are plenty of live dealer games to choose from which are all hosted by real life dealers to add to the ambiance. Games can cater for all kinds of budgets, big or small so players can check which betting limits suit them the best. Games include Live Baccarat, Live Roulette and Live Three Card Poker.

Mobile Gaming

Players can also play at the casino through most mobile devices which include smartphones and tablets thanks to their mobile casino. There are loads of games to choose from just like the web version and no app is required. Members can just load the casino through their mobile browsers and play. 


Anyone who needs help and assistance can contact the casinos customer support team. One of the fastest ways this can be done is by using their live chat facility which is open around the clock. There may not be an agent available to talk immediately however players can wait for an agent to become available or can either try again later or email the casino for further assistance. Customer service can also be reached over the telephone. 

Security and Fairness

The casino takes security seriously which is why they use a high level of encryption to ensure this at all times. Players personal and financial transactions will always be kept secure and sensitive data will always be encrypted before being transmitted over the internet. 

They also use a random number generator to make sure their games are producing fair and random results at all times. 


Casino details
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Pin-up Casino Reviews by Players


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ruud1914 2 reviews
Reviewed on April 24, 2020


When you lose some money verification is completed only with ID and withdrawal processing fastly. But when you won a little amount, you ask you to send passport, selfie with ID, selfie with passport, mobile contract, utility bill, selfie with desktop screen, IP connections history, device history and other embarrassing things which a normal company never askes!

Also, withdrawal policy changes and is being completed after 1,5 month. I will report my experience to their regulator because I wonder if GPDR is accepting those policies. They use a term that can ask anything from you in order to complete verification. Also, note that the time they ask those documents, player's profile appears status "Verified'', so you never know when you are verified or not.

If want to live such experience, you can try Pin-up.
Hello RUUD1914! We are really cunfused with such a comment, already made inhouse checkup and cound't find any case similar of what you've written.

Could you please provide us your players account email or id so we can find fair solution to solve this?

Provide it please on our official support email - with theme "askgamblers review", or write it here - we will respond and solve this case for you.

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