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LightCasino

VERYGOOD 8.08
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

LightCasino Review

  • Top-tier software providers
  • Variety of currencies on offer
  • Mobile-friendly
  • SSL-encrypted
  • Several country restrictions
  • No baccarat
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General info & Latest Promos
Website https://lightcasino.com
Established 2019
Owner Romix Ltd.
Casino Promotion LightCasino: 100% up to €500 + 200 Bonus Spins

LightCasino is an online casino that offers an extensive selection of online slots, table games, and video poker variants, powered by some of the leading software developers like NetEnt, Microgaming, Yggdrasil Gaming, Pragmatic Play and Betsoft, to name a few. Moreover, the casino is available in five different languages including English, German and Russian. LightCasino is licensed and regulated by the Malta Gaming Authority (MGA). 

Restricted Courtiers and Territories

There are certain restrictions when it comes to opening an account at LightCasino. Namely, players who reside in Afghanistan, Iran, Iraq, Israel, the Netherlands, Ukraine, Bulgaria, Moldova, Spain, Curacao, Malta, Cyprus, the United Kingdom, and the United States of America will not be able to register. 

Virtual Games

LightCasino’s selection of video slots is powered by the software giants like NetEnt, Microgaming, Yggdrasil Gaming, Pragmatic Play, Betsoft, Tom Horn, Nolimit City, Evolution Gaming, Novomatic and Wazdan. There is a useful Search engine to help players find their preferred releases. Also, the games can be categorised by their software suppliers. The offer includes popular titles such as Gonzo’s Quest slot, Wolf Gold slot, The Phantom of the Opera slot, Twin Spin slot, and Oktoberfest slot.  

Table game selection is diverse enough, including roulette, blackjack and poker. Therefore, players can pick between numerous different game variants, starting from European Roulette and French Roulette, over Multihand Blackjack and High Limit European Blackjack, to Oasis Poker and Caribbean Poker. 

Also, there is a wide range of video poker games, with variants like Bonus Poker, Joker Poker, Jacks or Better, Bonus Deuces and so on.  

Mobile Gaming

Those who prefer playing on the go will be glad to find out the casino offers numerous popular slots and table games on the LightCasino’s mobile site. No downloads are required, all players have to do is visit the casino in a mobile browser, find their favourite releases, and start spinning.

Support

In case of having issues, all players are advised to contact LightCasino’s customer support agents. In particular, the support team at LightCasino is available via telephone, email and live chat. The average response time for the telephone support is 5 minutes, while players who sent an email will receive the answer within 45 minutes. 

Security and Fairness

LightCasino website is secured with SSL encryption to make sure players' information remains safe and undisclosed to third parties.

Since LightCasino is licensed by the Malta Gaming Authority, players can be sure all games are being tested and controlled on a regular basis. Likewise, all games featured at the website are audited routinely for fairness by the independent testing agencies. 

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LightCasino Reviews by Players

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kyny81 1 review
Finland
Reviewed on March 25, 2020

LIKED

Nice page. Easy to deposit and account verification is simple. Live chat answers very soon. All the best live casino games can be found and good betting limits are available.

DISLIKED

I won over 20k with my 100 euros deposit. It will take almost one year to get all winnings to my bank account because they pay only 500 euros per one withdrawal and pending time for single withdraw is about one week.
LIGHTCASINO REPLIED ON MARCH 31, 2020
Dear Jere,

First of all, let us preface this by saying that we highly appreciate your review. Thank you for taking the time to share your thoughts and experience on our platform. We always strike for the best and your review is extremely helpful for our continuous work on perfecting our service.

We would like to highlight that requests to withdraw funds are worked through by the Financial Department within 3 business days. We would also like to kindly draw your attention to the fact that the withdrawal limits on our website depend on the account status and they can go higher if the player keeps being active. We have certain privileges and perks for our VIP players as well and we invite you to check the detailed information in the Terms and Conditions on our website if you would like to.

We are deeply sorry you were dissatisfied with the experience at our website, however, if you have any additional questions, please feel free to contact us at any time.

We wish you all the best.

Best regards,
LightCasino Team
Toffe1404 5 reviews
Finland
Reviewed on September 6, 2019

LIKED

Great games and providers. The site looks and works well. Easy to play on mobile or pc. Live chat is responsive.
Many different deposit and withdraw methods.

DISLIKED

Crazy long withdraw time, and they only pay one withdraw at time.
Think the strategy is to make people cancel pending withdraws.
They lost me as a customer anyway.
LIGHTCASINO REPLIED ON SEPTEMBER 6, 2019
Dear Christoffer,

Thank you for your review! We really appreciate it and want to let you know that your opinion is highly valued and appreciated.

We want to highlight that the fast withdrawal option has already been implemented on our site, which will allow you to withdrawal all your future winnings in a much quicker and convenient way. Please try it out and enjoy the withdrawals which are easy as one-two-three!

Our main goal is to provide our customers with the best service and we constantly strive for improvement. We do hope that you'll stay with us and continue to enjoy your time.

Should you have any more questions, please do not hesitate to contact us!

We hope for your understanding.
Best regards,
LightCasino Team
JoonaH 6 reviews
Finland
Message
Reviewed on August 27, 2019

LIKED

Really good site. Easy to find everything. You can log in with your bank. They have Novomatics! Support answers fast and well if you email them. Email is 24/7 support and live chat is open in certain hours.

DISLIKED

Withdrawal times are SUPER LONG. 24-72h pending time turns into their working hours and when they process your withdrawal, your other withdrawals pending times reset.
I deposited 400€ and got up to 3600€. I have gotten 500€ per week until now so 1000€ in 2 weeks. 2x 500€ are still pending and 1600€ is still on my casino account ( Ready to be played with and lost *wink wink* ) so feels like they are using delaying method to make you lose your winnings.

Other negative thing is that if you stay too long on one game and try to switch game, you get logged out by " error 403 access denied " and you need to log in again.
LIGHTCASINO REPLIED ON AUGUST 28, 2019
Dear valued customer,

First of all, we would like to thank you for taking the time to review our website! Every feedback is very important to us and goes a long way to helping us improve our service!

We want to inform you that our support service is working 24/7 and is ready to help you at any convenient time.
Please note, that according to the Terms and Conditions of our site, every withdrawal request is processed within 3 working days by our Finance Department. Nevertheless, we always strive to have withdrawals processed as quickly as possible. Moreover, you can always contact our Support or Finance team to find out the status of your current withdrawal requests! In order for us to сheck your withdrawal requests in more detail, please provide us with your username on our project.

Regarding the issue you noticed in a game, please contact the chat and provide the name of the game and we will check it for you. We also want to inform you that the site has a function of setting a limit on the duration of a game session, after which the player will be logged out from the game.

Should you have any questions, please do not hesitate to contact us via LiveChat or email!

Best regards,
Administration of LightCasino

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