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KatsuBet Casino

SUPERB 9.23
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

KatsuBet Casino Review

  • Home to leading software companies
  • Multiple payment options
  • Live chat is available
  • Mobile friendly games
  • Live chat is not available 24/7
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General info & Latest Promos
Website https://www.katsubet.com/
Established 2020
Owner DAMA N.V.
Casino Promotion KatsuBet Casino: 100% up to €100 + 100 Bonus Spins

Katsubet Casino is an online casino home to an array of games where players can use their traditional currencies or bitcoin. The site is home to games that include video slots and they have a live casino. Players can pick from a long list of software providers like Play’n GO, NetEnt, Microgaming, Betsoft, Big Time Gaming, Pragmatic Play, Playson and Ezugi. The site can be enjoyed instantly through a web browser and are also fully supported for mobile devices too. Katsubet Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which will mean that some players will be excluded from opening an account. These countries currently include the United Kingdom, the United States, Spain, France, Ukraine, Slovakia, the Netherlands and Israel. There could also be more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

The sheer volume of software vendors here means that players will be spoiled for choice when it comes to game selection and many of these are the industries most popular video slots. The lobby is user-friendly with filters that make it easy for players to find their favourite games. Bitcoin users will also find slots that they can enjoy too. The casino is also home to the newest Bonus Buy games. Titles that can be enjoyed here include the Dead or Alive 2 Slot, Immortal Romance Slot, Mega Moolah Slot, Wolf Gold Slot and Mustang Gold Slot

There are table games here too which include the classic versions of Blackjack, Roulette and Poker. There are also other variations of these games which can cater for every player's needs regardless of how much they like to bet with. 

Players who enjoy card games may also enjoy the casinos collection of video poker games and there are plenty to choose from. Some games like All American Poker (and others) also come in both single hand and multi hand versions. 

Live Casino

In the live casino players will see games from the likes of Evolution Gaming and Ezugi and these games are similar to the tables we just mentioned only they are all hosted by a real life croupier instead. Most if not all of the games will still be open around the clock too in order to cater for players, worldwide. 

Mobile Gaming

Katsubet Casino is also available on the go and supports virtually any mobile device now which includes smartphones and tablets. Players will not need to download an app to enjoy the games as the casino is available through most mobile browsers which will gain players instant access to hundreds of the casinos most sought after games. 

Support

Anyone who needs help and assistance can chat to the casino's customer support team who are available through live chat. Unfortunately , this is not open 24/7 but players can still leave a message and will receive a reply as soon as an agent becomes available. Alternatively, players can email the casino or use their online contact form. 

Security and Fairness

When it comes to security the casino takes this seriously and protects their players at all costs. They use encryption protocols to make sure any data which includes personal information and financial transactions will always be kept safe. 

They also use a random number generator to ensure their games are fair. This means that games will produce random results that have not been manipulated. 

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Casino details
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KatsuBet Casino Reviews by Players

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WaroftheGods 31 reviews
Canada
Message
Reviewed on January 26, 2021

LIKED

I like their cashback bonus and loyalty program. The more loyalty you give them, the more you get back. The selection of games is big, and they always seem to have tournament's in progress.

DISLIKED

My first fear was this was a rogue casino. I've been getting the run around with a withdrawal request for the past several days. First with the odd requests for verification purposes. Now that my accounts verified, I'm being told they are too busy to handle my withdrawal request. This threw up a huge red flag for me, and is the reason for my low star rating.

The more I research this casino, the more I'm coming to realize that this mite be just one really crappy support agent. All the problems I've been having have all been through this one guy. The others went to great lengths to help, and this one has even encouraged me to cancel my withdrawal request and play my winnings instead of wait until they aren't to busy. If it weren't for this one agent, my star rating would be high.
alex497 3 reviews
Malta
Message
Reviewed on December 7, 2020

LIKED

The casino is really great! Welcome bonus is something that is quite enough to turn into almost guaranteed winnings. The verification and withdrawal is really fast and easy! Would be playing more at this place, they have tons of games, different providers, nice customer support

DISLIKED

Nothing really in particular, I'd love to have even more bonuses, but could understand they have their limitations as well in terms of bonus budget and VIP players
KATSUBET CASINO REPLIED ON JANUARY 8, 2021
Dear ALEX497,

We would like to thank you for such a positive review, and our team is very happy to see you enjoying our casino. It is really important that our withdrawal and verification process appeals to you. We value our players and strive to satisfy all your desires.

Our team send you their love and wish you the best of luck and only big wins ;)

We are looking forward to seeing you again!


Sincerely,
KatsuBet Team
dre71169 15 reviews
Belgium
Message
Reviewed on December 6, 2020

LIKED

Nice games and a lot of choices and it looks good and the most reviews are not bad and it's recommended by Askgamblers and LCB. A good reason to try it, but than my nightmare was started, that's the reason why I can't say anything positive about the casino

DISLIKED

Hello, I have waited a long time but would still like to report that the casino is not fair. At the end of October I had created an account at this casino, checked which options I had to deposit and withdraw possible winnings, I saw that there were many possibilities and because of the positive reactions I had read at LCB and Askgamblers I decided to deposit, I contacted live chat and they suggested neosurf because I had first tried to deposit with ecopayz, but unfortunately that didn't work so made my first deposit with a 10 euro neosurf voucher.
After playing for a while I decided when I was at 75 euros to have my winnings paid out but a little later I saw that it was canceled, I contacted live chat and they told me that I had to deposit with my neosurf account, after which I did that too, I deposited 15 euros with my neosurf account and played a bit more.
After a while my balance had become 200 euros so decided to have the winnings paid out, again after a short while this was refused, I contacted again and had to use my paysafecard account, while later, again refused, I tried through coinspaid, again refused, I contacted them again and felt that they were holding me on the line and had no alternative and because I had deposited only 25 euros in total I thought to myself: I will play the money and they will never see me again, but I now think this should be known, so I would like to inform you and future players about this.
My decision: not to be trusted casino!!! I can also prove everything because I have a screen shot of it. Greetings to everyone and be careful with that casino.
KATSUBET CASINO REPLIED ON JANUARY 8, 2021
Hello Andre,

Thank you for sharing your experience and apologies for any troubles.

We’ve been reviewing your case thoroughly and see that support team has regulated within our terms and came up with a solution in timely manner but we are are sincerely sorry your transaction hasn’t came through by the initial payment method used - Neosurf.

Unfortunately, Neosurf couldn’t honor your withdrawal transaction and it’s been declined on payment provider’s side. As far as we can see, you were asked to use a few alternative options as EcoPayz, Neteller in chat to cashout your winning shortly. To use any payment system, you need to register it in our system first by making the min deposit amount so you could request your winning to be processed shortly without X3 wager requirements to be done as per Casino T&C. CoinsPaid is not available to make a cashout with If you haven’t used it to make your deposit with at the first place.

Once your balance got lifted to 200 EUR, you’ve been advised to make a cashout using Bank Transfer as this is the min amount, the Bank might honor the transaction and process it accordingly. Skrill and Netteler were also offered by support agent but as we can see you haven’t used any alternatives advised by our chat team and played your balance to 0.

Again, we are sincerely sorry for any inconveniences you’ve faced playing with KatsuBet Casino. Recently, we’ve loaded in a nice gift to your account to make it up so you could try out your luck again which remains well-played for now. If you have any other questions, we will be happy to provide you with VIP care via stacey@katsubet.com to come up with the best payment and withdrawal option for your further play.

Best Regards,
KatsuBet Team

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