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Dr Slot Casino

6.32
Players from Virginia not accepted
Average Response Time: n/a
Players from Virginia not accepted
Average Response Time: n/a

Dr Slot Casino review

  • Live chat
  • Mobile friendly
  • Exclusive slots
  • Available on Android and iOS
  • No live casino
  • Mobile-only
  • Slots only
  • Limited number of games
General info & Latest Promos
Website https://www.drslot.co.uk/
Established 2018
Owner InTouch Games LTD Casinos
Casino Promotion Dr Slot Casino: 200% Up to £50 + 120 Extra Spins on Super Fruit Bandit, 1st Deposit Bonus

Dr Slot Casino is a mobile casino where members can enjoy exclusive slots and a selection of jackpot slots. Members must have a mobile number in order to play but can register through a normal web browser. Games can only be played through the casinos mobile app. The site is available in English only and is licensed and regulated under the laws of the UK Gambling Commission. 

Restricted Countries and Territories

Players must be residents of the United Kingdom or Ireland to play here.

Virtual Games

Members can currently enjoy a selection of exclusive video slots, playable through a mobile device only. The titles available also boast a number of different jackpots for players who enjoy chasing big wins. These include games like Birds on a Win Line, Gulliver’s Reels and Super Fruit Jackpot

Live Casino

There are currently no live games available here. 

Mobile Gaming

This is a mobile-only casino where members can enjoy the games from a single app on a smartphone or tablet device. Players need to download the app available for Android or iOS to access the full suite of games. 

Support

Players who need assistance can use the app or web browser to access the casinos live chat facility which is available 24/7. Players can also get help over the telephone, email or by using their text service. 

Security and Fairness

When it comes to security the casino uses COMODO encryption services to keep their players’ personal and financial transactions secure.

The casino also uses a random number generator which has been audited and verified by an independent laboratory. 

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Dr Slot Casino Reviews by Players

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Zupman 1 review
United Kingdom
Message
Reviewed on July 4. 2018

LIKED

Live chat
Good customer service
Great winning
Awesome bonuses

DISLIKED

No live casino
Little choice of games
Long pay out process
DR SLOT CASINO REPLIED ON JULY 5. 2018
Hi Zupman, thanks for your review!

We're so glad you've enjoyed playing at Dr Slot Casino! It's great to hear that you're happy with our customer service, games and bonuses. We're currently working on lots of new and exciting games, so it won't be long before you have more games to choose from. Sorry to hear that it took a long time for you to receive your winnings - we are required to carry out various security checks, which can delay the process slightly. Hopefully your next win will be processed more speedily! Thanks again for taking the time to share your feedback - it's all much appreciated.

Dr Slot Casino.

Joanne89 1 review
United Kingdom
Message
Reviewed on June 20. 2018

DISLIKED

I won £150 On Dr slots. Took them 1 month to process the payment. I got a text saying they were only giving me £50 of the winnings that I fairly won. I contacted them and they said it was due to terms. I asked what happened to the other 100 and they said they removed it from my account.
DR SLOT CASINO REPLIED ON JUNE 20. 2018
Hi Joanne,

Sorry to see that you're unhappy, however, our terms and conditions do state that £50 is the maximum withdrawal that can be made from a free bonus without making a deposit.

Section 9: Withdrawals
70. If you sign up to a promotion offering a free bonus or free spins without making a deposit, the maximum withdrawal that you can make without depositing is £50.

We hope you will enjoy the £50 won from your free bonus and wish you all the best,

Dr Slot
lottiehen 4 reviews
United Kingdom
Message
Reviewed on May 23. 2018

LIKED

I won £40 from the introductory free spins, and your funds do seem to last a long time with lots of little wins along the way to give plenty of play-time for your money. The games are entertaining though basic, and bonus rounds trigger frequently with enough wins to keep you ticking over for a while. They are adding games and give free spins each time to try them out.

DISLIKED

My win was on the 11th April and I'm still waiting for them to pay (23rd May) I had to upload ID and had to contact them to speak to someone. I requested a call back from them. The first call immediately cut off in less than a ring, the second I answered very quickly and was advised how to upload the docs and that it'd take 7-10 days after that to process. This was because the initial win was before I'd used a card to credit the account, (even though I had done so since.) So I uploaded and waited. And waited. Tried to contact them through chat but no-one was available. No response from Facebook (They can't deal with account queries apparently). So eventually I reached someone over 48 hours ago now, who confirmed that they did have my documents and that my withdrawal would be passed for processing. My withdrawal is still available to reverse now 2 days later so nothing's happened yet. So 6 weeks after my win and I'm still not there.Very slow process and no adequate reason given as to why. Shame because the withdrawal process has been the only negative really! But it's a significant one.
DR SLOT CASINO REPLIED ON JUNE 8. 2018
Hi Lottiehen,

Thank you for sharing your feedback! We're pleased to hear that you enjoyed the games and that you were lucky with your free spins.

We're sorry to hear that you experienced delays with your withdrawal though! We hope that you have now received your winnings, but if you still need help, please do have a chat with our customer support team. They are available 24/7 either via Live Chat at http://bit.ly/Dr-Slot-Live-Chat or by telephone on 01384 445435. You can also text SUPPORT to 84901 for a free call back, or request a call back through the Dr Slot app. You're correct that we're unable to deal with account enquiries via Facebook as this isn't manned by the customer support team, but we can see that the Facebook team responded and offered to request a call back for you.

We'll pass on all of your comments to the relevant teams - it's all useful to help improve our service. We hope you'll play again and if you do, we hope you're lucky!

All the best,

Dr Slot

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