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Cozino Casino is restricted in your country.

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Cozino Casino

GREAT 8.61
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Cozino Casino Review

  • 0-24 hour withdrawal timeframe
  • Mobile friendly design
  • Top tier software providers
  • UK Gambling License
  • No live chat
General info & Latest Promos
Website https://www.cozino.com/
Established 2018
Owner Skill On Net Ltd. Casinos
Casino Promotion Cozino Casino: Up to 100 Spins on Wild Wild West: The Great Train Heist Slot (Depend on the Deposit)

Cozino Casino is a western themed online casino where members can enjoy a stress-free experience with games that include slots, table games and a live casino. Members can enjoy 500+ games from well-known providers which include the likes of NetEnt, MicrogamingPlay’n GO and Yggdrasil Gaming and the site is available to play in multiple languages. Players can log in instantly through a web browser or they can use the available mobile casino. Cozino Casino is licensed and regulated under the laws of Malta and the UK Gambling Commission.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. The casino cannot accept players from certain countries which includes but is not limited to the United States of America. Players should also make sure that online gambling is legal in their jurisdiction before attempting to open an account here. The full list of restricted/allowed countries can be found under ‘more casino details’.

Virtual Games

Players will find over 500+ games in the lobby which includes hundreds of video slots from the likes of NetEnt, Microgaming and Play’n GO. Whilst there are not any filters to help with browsing players will be able to use the search engine. Players simply need to write a few letters and the casino will match this with the matching slot making it easy for members to find their favourite games. Titles include the Immortal Romance Slot, Vikings Go Berzerk Slot, Thunderstruck 2 Slot, Spina Colada Slot and Raging Rhino Slot.

There is a small selection of table games which includes popular variants of blackjack and roulette. Other table games include Punto Banco and Baccarat.

Live Casino

Those who prefer the thrill of a live casino environment can try out the live games available here. There are multiple games available which are hosted by friendly dealers and are open around the clock. Players can enjoy games from the likes of Evolution Gaming and NetEnt and these include ones like Live Roulette, Live Dream Catcher and Live Blackjack.

Mobile Gaming

The casino is also available on the go for anyone who likes to play from their mobile, smartphone and tablet devices. There’s no app required as games are optimized so they can be easily played through a compatible mobile browser.

Support

Members who need help and assistance can use the casinos customers support team. Unfortunately, there is no live chat available however, players can email any questions or problems to the customer service department. The team will be on hand to help and make sure players have a trouble-free experience. Multilingual support is available, but this won’t always be 24/7.

Security and Fairness

When it comes to security the casino uses a high level of SSL encryption which means all customer data will be treated as confidential and is encrypted before being transmitted over the internet.

The casino also uses a random number generator which determines the outcomes of the games available at the casino. This guarantees players will always get a fair game.

Screenshot

Casino details
More Casino Details More details

Cozino Casino Reviews by Players

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breakinggood 4 reviews
Reviewed on August 9. 2019

LIKED

I really like western theme. All necessary deposit systems are here. Had no problems with withdrawing. Haven't won big here, but haven't lost much either, so I'll continue to play here. Bonuses are not the best! but I have seen worse/better.

DISLIKED

No red tiger games, which are my favourite games, to play. Also I agree with the sentiment, that live chat is sometimes is too long to respond. Once I had an urgent issue, but there were no one near to help me, for 10/15 min. But in general support team is kind and outgoing.
COZINO CASINO REPLIED ON AUGUST 13. 2019
Hello breakinggood,

Thank you for your feedback, it is always great to hear how our player experience is first-hand so that we can continue to improve the site!

We’re glad that you are enjoying our Western theming, the design and usability of Cozino is something we are very proud of. We are also happy to hear the positive comments on our deposit and withdrawal methods/procedures.
With this, we are sorry to hear that your live chat experience wasn’t equally as good and with delays, we will take this on board and feed it back to the team; striving to have this improved.

Sorry that we do not yet feature any of your favourite games, however we hope that you have enjoyed the vast amount of other big names that we feature while on the site. Keep an eye out as we are always adding new games so more of the ones you enjoy could pop up soon!

In terms of the bonuses, please also keep checking back on this, we are hoping to have some new and exciting bonuses added for both current and new players in the near future!

Kindest regards,
The Cozino Team
markymark1310 1 review
United Kingdom
Message
Reviewed on December 16. 2018

LIKED

Good selection of slots and the document verification was quick.

DISLIKED

Customer support is very poor, contacted them via email about 20 times and have had NO replies.
Unfortunately even though there are a good selection of slots the payouts are extremely poor, slots struggling to pay anything out.
COZINO CASINO REPLIED ON DECEMBER 17. 2018
Thank you for your comments. We apologise that you didn’t have a better experience with our customer support. We will take this feedback on board and strive to improve our communication channels with players, to create an overall better experience.
LittleFu 32 reviews
Message
Reviewed on November 28. 2018

LIKED

Needs to be found out......Support was finally available.

DISLIKED

Had to wait 10 mins before chat agent was available.
There is no real welcome bonus. You get 1 freespins (0,20 euro) for each Euro you deposit.
But with the "100%" on screen you get scammed thinking of a real welcome bonus.
In addition they put feed for deposits (never saw this somewhere else on a casino with instant banking)
COZINO CASINO REPLIED ON DECEMBER 17. 2018
Thank you for your review. We are sorry to hear that you had a lengthy waiting time with our chat services. We will aim to have our communication channels improved following this feedback.
We will also take your comments on board regarding the welcome offer wording. All feedback is greatly appreciated so that we can try to create a better overall gaming experience for all of our players.

Why are you reporting this review?

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