Casoola Casino - Withdraw is delayed from 3 weeks

Hi, I am having issues in withdrawing the amount. Its been 3 weeks and no one is responding to my email and also the chat is closed, numbers are not ...

Casoola Casino - No possibility of withdrawal for over 3 weeks

I'm trying to make withdrawal for over 3 weeks and all I getting is automatic message from customer service, casoola is closing down in UK. 2 days ...

Casoola Casino - Delaying withdrawal for 3 weeks now even verification is completed

So first I tried to withdraw my money. Then I got asked to send my documents like usually. Sent them got them approved. Tried to withdraw but then I ...

Casoola Casino - Casoola do not cash out my winnings over one month

Dear all, since the 08.08.2022 I'm trying to verify my account with the Casoola casino from the Genesis group.From the beginning on I enjoyed playing ...

Casoola Casino - My payment of £513 still not processed

I have contacted this casino countless times in regards to this matter. I have all the chat transcripts should you need them. Anyways I've requested a ...

Casoola Casino - Verification is taking to long

Hi. I'm feeling that the verification of source of income to verify my account and make my withdrawal is taking way to long. If I understood the ...

Casoola Casino - 3 weeks later my payout still not processed

Hello,I requested a withdrawal of $700 on December 9th. I have contacted support many times, but they don't really give me any answers. My account is ...

Casoola Casino - Still no payment after 1 week

I recently joined the Casoola casino, big mistake. The sites are nicely set up, games selection good but that’s where it ends.My account was ...

Casoola Casino - Delay in receiving withdrawals

Hi,I currently have two pending withdrawals made on the same day 13/11/2021 totalling £365 (before fees are deducted by Casoola they should come to ...

Casoola Casino - Being ignored

Issue reported on 1st November 2021. I attempted to credit my account with £30. The page stayed on loading then said error. The site took my payment ...

Casoola Casino - Delayed payment of £90.00

Hi,Very poor service received from Casoola which is a shame as the site itself is nicely put together and enjoyed using there services… However, I ...

Casoola Casino - Delayed payment of funds

My complaint is regarding withholding of funds after an unreasonable amount of time has passed far exceeding what is stated in the terms.I opened the ...

Casoola Casino - No payment for my £3,800

First of all thank you very much for your help.I recently played at one of Casoola’s sister casinos, and managed to withdraw £1k without issue. I ...

Casoola Casino - Delayed withdrawal and ignoring email attempts

My withdrawal has been outstanding since 17/06/2021. It is for £573.26 GBP. Casoola asked for verification documents which were provided and asked ...

Casoola Casino - Delayed Withdrawal since 5th of May 2021

I have been waiting for my withdrawal for almost 3 months! I have submitted every single piece of personal information possible for verification, I ...

Casoola Casino - Delaying payment of £1200

I deposited and played Casoola Casino on June 8th Requested a withdrawal of £1200 I went into live chat and they instructed please kindly wait 24-72 ...

Casoola Casino - 13 days and no winnings received

Deposited at casoola on the 9th of JuneWon a substantial amount £25,000. My account has been fully verified but almost 2 weeks later I haven’t ...

Casoola Casino - Round in circles

Dear Casoola, i have been in the live chat since my very first withdrawal and although the first one was quick, the ones to follow are a literal ...

Casoola Casino - Change name verification issue last for weeks

From the 8th may after playing on this site I had change my last name back to my maiden name. I opened account under my marriage name therefore when I ...

Casoola Casino - Stalling my withdrawal

Hi On the 18th April I deposited first 3000kr(no welcome bonus), I lost that and deposited another 3000kr the same evening. Then I won and order a ...

Casoola Casino - Delaying account verification and withdrawal

Hi I’ve been trying and trying for a week to verify my account and because I’ve got a withdrawal pending on site for £4500, I’ve emailed and ...

Casoola Casino - Waiting for withdrawal for 2 months

Today’s date is 15/04/2021. Had this email 2 months ago...Dear Harold We have received your withdrawal request of -319 ...

Casoola Casino - Withdrawn request of 201 followed by locked account and no communication

Hi there, on Friday the 26th February I unfortunately fell into the trap of this casino company. I deposited £100 to take advantage of their matched ...

Casoola Casino - Casoola Payment Delay and Unresponsive

On the 16th of Feb I opened an account at Casoola. I deposited and played through money and won an amount of around £2000. Due to restrictions on ...