Ag Awards
Notifications
Login
en

CasinoSecret is restricted in your country.

Try these casinos instead:

  • Chumba Casino

    Chumba Casino is an online casino where members can enjoy games that range from video slots to table and card games. Members will be able to launch ...

    Play

CasinoSecret

GOOD 7.7
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

CasinoSecret Review

  • Top tier software providers
  • User-friend lobby
  • Multiple support options
  • Mobile-friendly design
  • Limited selection of table games
General info & Latest Promos
Website https://www.casinosecret.com
Established 2018
Owner Casino Secret Limited
Casino Promotion CasinoSecret: 50% up to €250 Cashback Bonus + 100 Bonus Spins

CasinoSecret is an online casino where members can spend their time enjoying games ranging from slots to table games. The casino also boasts a diverse selection of top gaming providers which means members can play titles from the likes of NetEnt, Microgaming, Big Time Gaming, NextGen Gaming, Betsoft, Elk Studios, Wazdan and Thunderkick. The site is available to reach instantly through a web browser or members can use their mobile casino. Casino Secret is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Unfortunately there are some country restrictions here which includes players from the United Kingdom and the United States of America. Players should also check that gambling is legal in their jurisdiction before attempting to open an account here. The full list of restricted countries can be found on this review page under ‘More Casino Details’.

Virtual Games

The lobby at CasinoSecret is user-friendly and home to plenty of gaming providers that include NetEnt, Microgaming, NextGen Gaming and Betsoft. Games are already categorized by the individual providers making it much easier to browse and players will be able to get to their favourite games quicker. There’s also a search engine which can completely cut out browsing times and pinpoint exact games. Titles here include the Immortal Romance Slot, Gonzo’s Quest Slot, Bonanza Slot, Starburst SlotDead or Alive Slot and Aloha! Cluster Pays Slot

Players will also find a small selection of table games with includes titles likes American Roulette, Classic Blackjack and other popular versions of these games. 

Live Casino

Players who like betting with real life dealers will enjoy the live casino that is available here. Rooms are open around the clock and there’s games from the likes of Evolution Gaming. Players can enjoy games like Live Three Card Poker and Live European Roulette. 

Mobile Gaming

Anyone who prefers gaming on the go can play at CasinoSecret using their mobile, smartphone and tablet devices. The casino can be easily reached through a compatible mobile browser eliminating the need to download an app. A large selection of casino games, slots and services are available through the mobile version. 

Support

Players who need help and assistance can contact the casino through a number of different avenues which includes Email, Facebook Messenger and through WhatsApp. The casino will endeavour to respond as quick as possible. Documents for verification purposes can also be sent by email or upload through ‘My Account’.

Security and Fairness

When it comes to security the casino has this covered as they use a high level of SSL encryption and industry-standard firewall services. This helps protect any personal and financial details that are transmitted to the casino. 

Their games are also fair and random which is guaranteed by the casinos use of a random number generator which also ensures the games cannot be manipulated in any way. 

 

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Australia [1]
      • New South Wales
    • China
    • France
    • Iran
    • Italy
    • Metropolitan France
    • North Korea
    • Poland
    • Portugal
    • Spain
    • Sweden
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Email Support Email: [email protected]

CasinoSecret Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Reviewed on July 21, 2019

LIKED

Customer Support available in German. Support available via Email and chat. This is my only positive point I want to mention. All other aspect are not positive but negative.

DISLIKED

Casino uses stall tactics in cases of big wins. I had 55K winnings and they told about some gamechecks in my case. Lost all of my winnings. Casino doesn't care. They got what they wanted. I cannot recommend this casino for high roller. Small winnings seems to be proceed in some hours but this does not apply for big winnings. They also do not offer losing limits but claiming they fully in line with MGA requirements. Further more withdrawals are limited to 5K but according to their Terms and Conditions, this should only apply to payments via credit card. Overall: They don't care about their customers.
CASINOSECRET REPLIED ON JULY 25, 2019
Thank you very much for your review and feedback.

Regarding your specific case: We have been in contact with you since the first day of your winnings and have been very transparent about the process. After you have requested your first withdrawal and we informed you that it can take up to 2 business days for our payments department and additionally a day for the gamecheck which is required for new players who won a huge amount (you have been informed about it) you have cancelled your first withdrawal request again.

Even though we can understand your frustration that you have played and lost your winnings we can not held responsible for your decision of cancelling and playing the funds.

We do offer deposit limits and the opportunity to close your account for a limited or unlimited time.
PrinceNaseem 14 reviews
Germany
Message
Reviewed on July 6, 2019

LIKED

Nice selection of slots. Verification was completed within 24 hours. My withdraw was completed within 24 hours as well and that is what counts for an online casino.Nothing important to complain about.

DISLIKED

Slots are laggy from time to time. That should be fixed since it is really annoying to restart the slot over and over again. Customer support needs to improve in terms of response time. However as long as Payouts are processed as quickly as I experienced it, there are no big cons.
CASINOSECRET REPLIED ON JULY 25, 2019
Thank you very much for your feedback we really value this as we are constantly trying to improve our service and website.

We are happy that you are satisfied with the pay-out time. Our Customer Support team will certainly do their best to improve the respond time.
TheRaven 3 reviews
New Zealand
Reviewed on March 18, 2019

LIKED

Good on mobile with great modern design.No slow games even on 3G so the site is not heavy like some casinos ites are on mobile and PC.

DISLIKED

Guys you need more games and lyou already have live game providers!!!!
CASINOSECRET REPLIED ON JULY 25, 2019
We are very happy that you like our design. We are even more happy to inform you that since your post we have added over 400 new Slot Games. Check it out 😊

Why are you reporting this review?

RATE CASINO AND WRITE A REVIEW
150 characters left for pros 150 characters left for cons

Time to Check your email!

You are recognised as Casino Representative. We sent an email to with registration link, please click that link in order to complete the registration.

CasinoSecret bonuses

CasinoSecret Complaints

So far not a single complaint has been filed against this online casino.

Have trouble with CasinoSecret?

By subscribing you are certifying that you are over the age of 18.

Sign up for +130 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy