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Casino Planet

7.37
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Casino Planet Review

  • Home to leading software providers
  • Multiple payment methods
  • Mobile friendly design
  • Licensed by UK Gambling Commission
  • Live chat available only to registered users
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General info & Latest Promos
Website https://www.casinoplanet.com/en
Established 2020
Owner Genesis Global Limited Casinos
Casino Promotion Casino Planet: 100% up to £100 + 200 Bonus Spins

Casino Planet is an online casino where members can enjoy games from multiple software providers that include NetEnt, Play’n GO, Microgaming and Push Gaming. The site is available instantly through a web browser or members can log in and enjoy their mobile casino. The site is primarily available in English and is home to games that include video slots, table games and they have a live dealer lounge too. Casino Planet is licensed and regulated by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include France, Spain, Denmark, Hungary, Romania, Turkey and the United States of America. This list could also include more restrictions so please refer to ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to log in and enjoy hundreds of video slots from some fantastic software providers. Games providers can be easily found in the lobby which makes it easier to browse and players can easily pick their favourites. There’s also a search engine which allows users to find any game almost instantly. Titles here include the Book of Dead Slot, Starburst Slot, Immortal Romance Slot, Bonanza Slot and Moon Princess Slot

The casino is also home to a good selection of table games which are more traditional games such as blackjack and roulette. There are many variations available so there is something here to suit everyone and table limits will vary from game to game. 

Players who enjoy card games may also like to try the casino's range of video poker games. There are lots to choose from like Bonus Poker and All Aces Poker. 

Live Casino

Finally, there are live dealer games here as well so players can join rooms that are hosted by real-life dealers. These are games like Live Blackjack and Live Roulette and they are open around the clock. The rooms are often fully immersive so players can enjoy the best possible experience. 

Mobile Gaming

Players will also be able to log in and play using their mobile devices such as smartphones and tablets. There are hundreds of mobile games available from virtually any device that has a compatible mobile browser. Play can be just as seamless as the web version and can be enjoyed any time, anywhere. 

Support

Registered members of the casino who need help and assistance can contact the casino's customer support team. Unfortunately, the live chat is not available to players who did not create an account, so they need to email the casino in case they need help. Alternatively, players will also be able to phone the casino should they need further assistance.

Security and Fairness

When it comes to security the casino utilizes the latest encryption technology to ensure that sensitive data is transferred securely to the casinos secure servers so players can enjoy complete peace of mind. 

When it comes to fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

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Casino details
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Casino Planet Reviews by Players

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daynegillham07 1 review
South Africa
Reviewed on October 20, 2020

LIKED

Honestly for the most part they are great I have wirthdrawn from vegas hero and casino planet both genisis run and they take a bit of time but once you sent documents they are as good as any casino. Huge game selection and quite helpful. games are easily my favourite available in SA . They are legit

DISLIKED

Had a few issues with bonuses not loading and then losing out on bonus as I had started betting which agents hadn't told me this is very frustrating... withdrawals take a while to move from pending. But nothing major .
Porka 31 reviews
Netherlands
Message
Reviewed on October 5, 2020

LIKED

It's affiliated to Genesis Ltd which seems safe and reliable. One of the best wagering requirements but always check if your payment provider is valid for the offer. Nice range of slots. Always received money within the given time frame, they pay fast when verification is completed. Live chat available. Nice promo offers. Nice design and user friendly site with good performance.

DISLIKED

Their range of providers could be more extensive. I always find a game to play but I wish they offered provider No Limit City for example.
Payment provider Much Better would be nice to have just as a payment provider who supports crypto.
CASINO PLANET REPLIED ON OCTOBER 7, 2020
Hi PORKA,

thank you for your review and for sharing with us your experience and thoughts.

We strive to offer our customers' the best experience ever, for this reason, we really care about our customers' feedback, thanks to you we can understand what we can improve to be always on top and give you a fantastic experience!

We wish to see you play with us again, do not hesitate to contact us for assistance or any other information, we will be more than happy to assist you further.

Regards,
Casino Planet Team
Polina 2 reviews
Maldives
Reviewed on September 19, 2020

LIKED

Before playing you should read the rules carefully, because they took a 30% commission when I transferred the money, but it was totally my fault. I deposited 1k for the first time, had a small win and transferred many to my wallet. In the evening I won 2k and tried to transfer the money, but instead of 2000 I got only 1400 on Webmoney. I asked the support what the problem was and they showed me that the second transfer at the same day had that commission, while the first one was free of it. Support doesn't ignore people, you can chat with them or write an e-mail. I used chat and received quick and reasonable answers. After that I don't transfer often, I leave money on my account, it doesn’t get blocked and money don't disappear. App and site work fine, spins don't freeze, you get your bonuses properly. There is a huge number of slot machines, everyone can find a suitable one. Dealers in poker are not bots, you can even chat with them. When you update the page, you see that money is already on your account. You get bonuses for the first deposit, but you won’t be able to transfer money instantly if you use it, this is why I didn’t do that. I registered a month ago. Now I earned almost 30k.

DISLIKED

I gamble every day, you get free spins for active gambling, there are many special offers, they are often updated, so don't forget to follow the news. The account management is convenient, you can check the transaction history there.

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