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Casino Planet

GOOD 7.55
Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

Casino Planet Review

  • Home to leading software providers
  • Multiple payment methods
  • Mobile friendly design
  • UK Gambling License
  • Live chat only available to registered users
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General info & Latest Promos
Website https://www.casinoplanet.com/en
Established 2020
Owner Genesis Global Limited Casinos
Casino Promotion Casino Planet: 100% up to £/€/$300 / 3000 NOK + 200 Bonus Spins on Book of Dead Slot

Casino Planet is an online casino where members can enjoy games from multiple software providers that include NetEnt, Play’n GO, Microgaming and Push Gaming. The site is available instantly through a web browser or members can log in and enjoy their mobile casino. The site is primarily available in English and is home to games that include video slots, table games and they have a live dealer lounge too. Casino Planet is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include France, Spain, Denmark, Hungary, Romania, Turkey and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to log in and enjoy hundreds of video slots from some fantastic software providers. Games providers can be easily found in the lobby which makes it easier to browse and players can easily pick their favourites. There’s also a search engine which allows users to find any game almost instantly. Titles here include the Book of Dead Slot, Starburst Slot, Immortal Romance Slot, Bonanza Slot and Moon Princess Slot

The casino is also home to a good selection of table games which are more traditional games such as blackjack and roulette. There are many variations available so there is something here to suit everyone and table limits will vary from game to game. 

Players who enjoy card games may also like to try the casino's range of video poker games. There’s lots to choose from like Bonus Poker and All Aces Poker. 

Live Casino

Finally, there are live dealer games here as well so players can join rooms that are hosted by real life dealers. These are games like Live Blackjack and Live Roulette and they are open around the clock. The rooms are often fully immersive so players can enjoy the best possible experience. 

Mobile Gaming

Players will also be able to log in and play using their mobile devices such as smartphones and tablets. There are hundreds of mobile games available from virtually any device that has a compatible mobile browser. Play can be just as seamless as the web version and can be enjoyed any time, anywhere. 

Support

Registered members of the casino who need help and assistance can contact the casino's customer support team. Unfortunately, the live chat is not available to players who did not create an account, so they need to email the casino in case they need help. Alternatively, players will also be able to phone the casino should they need further assistance.

Security and Fairness

When it comes to security the casino utilizes the latest encryption technology to ensure that sensitive data is transferred securely to the casinos secure servers so players can enjoy complete peace of mind. 

When it comes to fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

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Casino details
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Casino Planet Reviews by Players

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AQim83 7 reviews
Canada
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Reviewed on June 30, 2020

LIKED

Interac option for deposit and withdrawal.
Live chat agents are nice and friendly.
Fair amount of games to choose from.
I’m giving it 2 stars.

DISLIKED

Most games glitches and freezes, sometimes specially when you hit a big win. Constantly crashes and have to log back in.
The verification process is a bit long. They say between 24-72 and I submitted my documents 7 days ago and still haven’t been verified or looked at. Perhaps because I have a pending payment.
My withdrawal is still pending for almost 10 days but to be honest my first withdrawal was approved and processed within three days.
I have no desire to play here again unless they improve their service.
CASINO PLANET REPLIED ON JULY 2, 2020
Hello AQIM83,

thank you for reviewing, we are very sorry to see your comments and that the experience you had with us was not as expected.

If you are having issues with our slots, we invite you to try and clear the Cache and Cookies of your browser and eventually change the browser if clear them won't help.

If you still have any issues, please do not hesitate to contact us, we will assist you with your request.

Also, sometimes the withdrawal process can be influenced by the verification one, if you are under it, please provide the documents requested or contact us and we will assist you with your request.

Regards,

Casino Planet team
PrinceNaseem 28 reviews
Schleswig-Holstein
Message
Reviewed on June 6, 2020

LIKED

Homepage works flawless. Slots are running smooth. Friendly and fast live support. MGA & UKGC licensed Casino. Verification and withdrawal within 1 day. Legit and recommendable casino.

DISLIKED

Nothing negative so far. If I was nitpicky I would say bonus wager requirements with 40× could be a little lower. But that's it. I do not see any cons.

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