Resolved
$18,000
Resolved
5Gringos Casino - Unprofessional advice
Hi I want to make a complaint as its unprofessional to not be notified by live agents of needing to verify your account not once have they made note ...
Rejected
€2,000
Rejected
5Gringos Casino - Rejects documents unreasonably and delays payment
I have issue with 5gringos casino. I played at this casino on 13.12. and I won about 2000 euros. I made 3 withdrawal requests (500 euros each) and ...
Resolved
€500
Resolved
5Gringos Casino - Nonpayment of money
I made a request to withdraw money on 11/13 I was verified on 17.11 Request still not approved. All around excuses and lies. They have already written ...
Resolved
€1,096
Resolved
5Gringos Casino - Delaying my winnings over 2 weeks
Hello, I have used a welcome bonus and eventually I won 1096€ after wagering bonus. I requested my first withdrawal of 500€ on 28.10.2022 and the ...
Resolved
Resolved
5Gringos Casino - Missing funds and software glitch
Just under a week ago from the date of this post I had a decent session on the slots after depositing $300 aud and spinning it up to $4500 I decided ...
Resolved
€4,341
Resolved
5Gringos Casino - Waiting for 5gringos for money and verification
My payments have been on hold for some time. Currently three withdrawals are pending and 4341 EUR are left for withdrawals after those are paid. They ...
Resolved
$1,600
Resolved
5Gringos Casino - Delayed payment not happy
3 business days is up, they still not have processed my payments. All I get told is it's in the last stages, and it will be processed "soon". It's ...
Resolved
$34,654
Resolved
5Gringos Casino - No need to wager my withdrawal
Hi I have had won 35000$ the first à few withdrawal was going well after that my withdrawal keeps getting cancelled contacted the casino several time ...
Resolved
€2,656
Resolved
5Gringos Casino - Pending withdrawals and balance
Hello,I registered and deposited 500 EUR on 5Gringos Casino on July 19th. On the same day I made my first withdrawal request so that is almost two ...
Resolved
$5,000
Resolved
5Gringos Casino - Have not fixed issue over a month - help
Have been in discussions with this “casino” for over a month now over this software glitch. They have admitted it’s there fault but with still ...
Resolved
€2,950
Resolved
5Gringos Casino- 8 days no cash out, always the same robotic answers
Hi, i am gambling a lot since 8 years online, so I also started some sessions at 5gringos a few weeks ago. I already cashed out 1.1k euro (in 2 ...
Resolved
€950
Resolved
5Gringos Casino - Withdrawals seriously delayed
On 05/13/2022 I requested the first payout of €450 on 05/16/2022 the second payout of €500. According to the terms and conditions, withdrawals ...
Resolved
Ft5,000
Resolved
5Gringos Casino - Delayed payment, closed account and a runaround
I signed up and played the welcome bonus at 5gringos on 02.09.2022 which I lost, then I continued playing and won a total of 305k HUF. I withdrew this ...
Rejected
$1,300
Rejected
5Gringos Casino - Not processing my 1,300 AUD withdrawals
As per this casino's cap on withdrawing, they only allow $800 AUD per day a maximum of 3 pending withdrawals at a time. They say it takes 3 banking ...