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Stake Casino - Waiting for my withdrawal 4 days now

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係争中のカジノ

ステークカジノ

₹ 10000

投稿日 2024年7月17日

I have withdrawn ₹10000 Inr on last Saturday, Since that day i haven’t received any amount. I have attached up to date bank statement in this. You have mentioned the withdrawal will be received within 24 hours but its been 4 days since the withdrawal?

Idk what is going on. The reputed gambling website make fell unsafe 😞.

Please go through my details and help me out of it.

Thank you.

投稿日 2024年7月19日

Dear AskGamblers Complaint Team and SUSH777,

We would like to inform you that we have reached out to the complainant regarding the transaction ID 2029744003, which was completed with the UTR 419520344047. We have noted that the bank statement provided by the user does not correspond to the account number used for the withdrawal. We have sent the Proof of Withdrawal to the user and kindly asked them to contact their bank for further assistance, as the transaction was successfully completed.

If the user still believes that the amount did not reach the correct account, we have requested that they provide us with a new bank statement for the correct account number in PDF format, covering the period from the date of the transaction to the present. This will enable us to escalate the issue to the appropriate team for further investigation.

Kind regards,

AskGamblers
投稿日 2024年7月22日

Dear @Sush777,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

ステークカジノ 苦情

  • 43 / 43 解決済み
  • 2日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 4,676 USD 平均額

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