Stake Casino - Refund issue at stake

Dear Sir/Madam,

We apologize for any inconvenience you have experienced regarding your transaction.

To better assist with this issue, we need additional information from you. Therefore, we kindly request the complainant to provide the deposit IDs for the transactions. You can find this information by following this link: https:­­­/­/­s­­t­­ak­­­e.c­­­­om­­/­t­­ra­­­n­sa­­­ct­­i­­o­n­s­­­/de­­­p­o­s­­i­­ts­­­/b­a­­­nking.

We appreciate your understanding.

Kind regards,

Yes certainly, here are the 2 transaction IDs for the respective failed transaction :-
INR 2000 failed transaction - 2028933416
INR 3000 failed transaction -
1958802888

Dear Stake Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear ASHU812,

As mentioned by our support team in the message sent to your registered email 3 days ago:

For the deposit with ID 1958802888 amounting to INR 3000, the UTR is 420523866457.
For the deposit with ID 2028933416 amounting to INR 2000, the UTR is 419508047184.

We suggest you contact your bank for further assistance, as they will be able to help you with this matter.

Please note that the refund process may take 7 to 14 business days.

We appreciate your patience and understanding.

Kind regards,

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.