Hi,
I deposited Rs 1000 in the BC Game on 19 October, then again deposited Rs 1000 on 24 October, and after that again deposited Rs 150 on 16 November, which I have not received yet. On asking for help from the support, they are saying that it has been a month, our data has been deleted, and we cannot even refund your money. I have not received any support for a month, I mailed the support team of the BC Game, and mailed the legal team, but they are not giving any reply.
1st order:
Order Details:
Deposit Amount: 1000 INR
Order ID: F-1813362357539914256
Status: Processing
Created Time: 10/19/2024, 10:28:26 PM
2nd order:
Order Details:
Deposit Amount: 1000 INR
Order ID: F-1813800325252063804
Status: Expired
Created Time: 24/10/2024, 18:29:45
3rd order:
Order Details:
Deposit Amount: 150 INR
Order ID: F-1815858547434472174
Status: Processing
Created Time: 16/11/2024, 11:44:18
I've already shared video proof. UPI payment screenshot, latest bank statement