BC.Game Casino - Deposited 50k and 10k but not received

Hi,

Please provide the order number, successful payment receipt, bank statement from the transaction date to today, and a video proof. Please follow the guidelines for video proof, as mentioned below. You can send this video to [email protected]. Please also mention the link to this complaint for verification.

NOTE: EACH TRANSACTION MUST BE SENT IN SEPARATE EMAILS WITH EXACT DETAILS AND PROOFS.

Steps to follow for video proof:

1. Prepare two devices: one to execute the appeal process and the other to record the entire procedure. If using a computer, ensure the website URL is always visible.

2. Navigate to Google Play or the App Store on the first device.

3. Locate and launch your bank or payment service app by searching for it in the store.

4. Log into your banking app and conceal your password during the process.

5. Access and display your profile or account details, including the account name and number.

6. Proceed to the transaction history section and present the most recent transactions, covering both incoming and outgoing payments that correspond with the time of the purchase. These should be in the same currency and from the account used for the transaction.

7. To highlight a particular payment, select it from the transaction list to show its details.

8. Provide comprehensive information about the selected transaction, including the total amount in currency, sender/receiver's name, account number, transaction date and time, and current status.

Best Regards
PANDA - BC.GAME

I have shared all the details over mail. Please check that. I have sent separate mails for both the transactions on 50k and 10k.

Hello, Please check the mail from < personal email adress >

I have provided all the video proofs, statements, and transaction details for both transactions in separate mails.

Hello,

Please provide the statement password so we can check and authenticate.

Best Regards
BC.GAME

Hi,

I have shared the password over mail and I'm posting it here too.

hafi7838

Hello both the payments are now credited to your account.

1827207606996073487 - Successful
1827207029142618161 - successful

Thankyou so much. I really appreciate it.
Received both transactions as mentioned.
Thanks again.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.