Problemi nella gestione degli account

PokerStars Casino - Account frozen

To whom it may concern,My account was frozen on Saturday February 6th 2021. I don't understand why. I have emailed Pokerstars numerous times. They ...

PokerStars Casino - Account frozen for 3 months, still haven't heard a sound from them

For a couple of months now my account has been frozen at pokerstarscasino. As soon as i tried to make a withdrawal they froze it and gave me no info ...

PokerStars Casino - Account investigation in Pokerstars

Hello. My last complaint hadn't enough information so I'm going to give everything I know. I received free spins on Diamond Stars in the Pokerstars ...

PokerStars Casino - Account has been temporarily restricted pending a routine security investigation

Hi, I’ve been a long-time customer on PokerStars, my accounts been verified by uploading my documents. Recently I’ve been playing more due to ...

PokerStars Casino - Account not playable

A few weeks back my casino account is blocked from playing any casino games. I keep getting the same error message (See attached) of casino games ...

LeoVegas Casino - Locked account with no further updates

HiI have opened my leovegas account on 3rd January. I have deposited total of 12 thousands rupees. Later on 8th January I requested for a withdrawal. ...

PokerStars Casino - Revoked playing privileges

Hello, I recently logged in my Pokerstars account and deposited 30$ but when I tried to register for a tournament I got a pop-up message which said ...

LeoVegas Casino - Account locked with no further info after weeks of waiting

Hi my Leo vegas account is closed since 20/12/2020.. its been 15_17days now..i am contacting support staff but they can't solve my problem... They say ...

PokerStars Casino - Frozen account with no reason explained

My account has been frozen without a reason presented, I had one game and I received a message that my account is frozen. I have contacted The support ...

PokerStars Casino - Freezing my account and not responding

Pokerstars taking weeks to verify my account and ignoring all contact. Instantly froze my account for no reason. It’s been a month now and I haven ...

PokerStars Casino - Frozen account with no further info

Good day, i created a pokerstars account a few days ago, yesterday was the first time i deposited USD$100.00 to my account, after doing this about 2 ...

PokerStars Casino - Account is still blocked, no info why

Hi my star account is blocked for “ routine security reasons... I have contact and did what I asked for(send my new passport and an utility bill but ...

LeoVegas Casino - Locked account and $3,500 withdrawal, no reasons given

So i withdrew $7600 on the 4th November, a week went by and it hasn’t shown up, and after correspondence with on the 20th November it ended up back ...

PokerStars Casino - No answer for long time about their ''a routine security investigation''

Hello. I am currently being ignored by PokerStars Casino regarding my account being restricted randomly. I have money in my account, I have been ...

PokerStars Casino - Account has been restricted for two weeks

My account has been restricted for two weeks.I have emailed them multiple times. I gave them all the information they asked for (ID, Bank Statements) ...

PokerStars Casino - 'Randomly' chosen for a security check

I received a message from pokerstars on the mobile app that my account has been randomly chosen for a security check and that it may take a few ...

PokerStars Casino - Account frozen, no response afterwards, again

Hello guys. First of all, thanks to this great company, thanks to them I have always managed to solve the problems with Pokerstars as quickly as ...

PokerStars Casino - Account frozen

Hi, Im opening this complaint regarding a problem with pokerstars . A month ago i received an email that if i dont send them verification documents ...

PokerStars Casino - Account frozen

1/1/20, I got a message that said my account is frozen and that i need to send a email to [email protected] for more information. Did that ...

PokerStars Casino - Does not answer appropriately for my frozen account

Hello.I'm a player who have been playing poker at Pokerstars for 4 years.I didn't want to post this matter at Askgamblers for help, but I decided my ...

PokerStars Casino - Account has been restricted for too long now

Dear,I am an active player at Pokerstars this past year. On September 28th I logged in to my Pokerstars account and it is said "Your account has been ...

PokerStars Casino - Closed my account but wont say why

Hello,After I lost $900 a few days ago, I got an email from Pokerstars 2 days after, that my account was closed. They appeal to the 'Terms of Service ...

PokerStars Casino - Account Closed While Bonus Active With No Further Information

Hello,I submitted a complaint previously about this issue. It was rejected due to not enough information being available, so I will try to explain in ...

PokerStars Casino - Account has been restricted for 16 days

My account has been restricted for 16 days for a 'routine security investigation'. Stars didn't ask me to provide any documents or anything nor did ...