Well we’ve come to the end of April now and it’s certainly been a busy month here. We do hope you’ve managed to keep up with us. We’ve added a shed load of online casinos this month, accompanied by some of the industries newest online slots. But, we’ve also had some cracking headlines over the last 30 days too! In fact, shall we take a look at some of the best ones now?
Winning Once Just Isn’t Good Enough
If you keep track of our big wins, you’ll see hundreds of lucky players entering the hall of fame, but one of the stories we published this month went beyond that! A Lucky Player Scored 2 Big Wins in 24 Hours at Unique Casino, because one just isn’t enough, right? Most of us will work out butts off to get to that big win moment and probably none of us would ever expect it to happen twice. But that is exactly what happened to this player in the space of just 24 hours.
The player kicked off his winning streak with an impressive € 40,000 but he couldn’t just leave it at that. The following day he decided to test lady luck again and boy did it pay off! Sticking to the same €100 bets the player managed to do it again, only bigger and better! This time he scooped an incredible €100,000 thanks to the Football Lottery Bonus game. That’s €140,000 in 24 hours. Boom!
Catena Media Crowned Affiliate of the Year
Well we don’t like to brag, okay that’s a lie, we do! The recent EGR North America Awards took place this month and our very own Catena Media was crowned Affiliate of the Year 2019, as our competitors watched in awe! The awards recognise outstanding performance and innovation with leading operators and service providers. They single out the best of the best in a prestigious award ceremony attended by all of the big dogs in the eGaming industry.
And there were plenty more awards handed out on the night too. Casino Content Supplier was won by Evolution Gaming and Best New Game was taken by Ezugi / Golden Nugget. NetEnt went on to win Casino Platform Supplier and Mobile Operator was won by Rush Street Interactive. In case you missed it, you can read all about it in our story The EGR North America Awards Winners Are In.
Cool Facts About the AskGamblers Casino Complaints Service
We hope you never need to use our complaints service, but if you ever did have a problem at the casino you’re playing in, we are here to help! And this month was certainly no exception, when it came to the number of complaints our team handled. In fact, this month alone the complaints team received a massive 702 complaints in total. After carefully reviewing each and every complaint that is submitted on our website, a huge 247 of them were approved and processed.
We also managed to resolve 124 of those, 78 of which are still ongoing. Only a small amount of 45 remained unresolved. But the most impressive figure out of all of these is the amount we help to return to players. $450,000!! We’ll always be here to help you guys, so don’t be afraid to use us.
That’s all for today folks, see you in a month!