We have yet more exciting news as another online casino has just received the AskGamblers Certificate of Trust. This time it’s time to congratulate Red Queen Casino as they join our exclusive list of Certified Casinos. Let’s have a look at just some of the reasons why we chose them!
Red Queen Become Certified
Now, we don’t just hand out our precious certification to any casino! They are carefully selected and hand-picked based on a very strict criterion we have in place.
For starters there’s their CasinoRank Score to look at. To even be considered for our certification a casino must have score of 7.5 or above. Red Queen have surpassed our requirements with a CasinoRank Score of 7.86 so that’s the first box ticked.
Casinos need to have a minimum CasinoRank Score of 7.5 to be considered for certification.
Next casinos need to prove to us that they are customer orientated, transparent and willing to solve players complaints as quick as possible! We can safely say that during their time here which has been for more than six months each one of those has been proven to us!
Another area we monitor closely is the casinos complaint history. To become certified a casino must have a minimum of 80% of all complaints resolved! And, there was certainly no issues here with the casino demonstrating they are willing to work with players to help resolve any issues which is evident on their complaints page.
The casino must also create and easy to find page especially for complaints on the casino website. After all a good casino is always one that is willing to help you in your time of need, right?
Join Red Queen Today
So, with all that being said we’d just like to send huge congratulations to the casino and welcome them to our prestigious group. You’ll also see our Certification Badge over at the casino when you play. And, if you haven’t joined them yet you don’t know what you’re missing. There’s a £850 welcome package to get you started and you’ll find a large selection of your favourite online slots and games too. Enjoy.