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Monthly spotlight brings the biggest news of the month

Monthly Spotlight - iGB Delights the Industry With the Announcement of Going Live in 2021

February is coming to an end and it’s been a busy one here at AskGamblers. The gambling industry has also been busy with itself with lots of important events and industry thrills. We’re going to take a look back over the month just in case you missed some of our most important highlights.

The Spotlight's On Us

DuxCasino Gets Certified

This month we saw DuxCasino join the ranks as they become AskGamblers next certified casino. We carefully handpick every casino that receives our prestigious certification and we’ve been keeping a close eye on DuxCasino. When they started ticking all the boxes we just knew they were worthy of our Certification.

They’ve proven they are trustworthy, transparent and reliable. They take pride in solving any issues as quickly as they can and they also boast an impressive 9.28 CasinoRank Score. They demonstrate fast withdrawals and run a fair and honest operation, so what's not to like about them.

Rolling in Cash!

Not One, But Two Major Wins!

We love nothing more than sharing a big win story but this month was extra special as VulkanVegas cashes out two massive wins on The Mummy Win Hunters Epicways Slot. They are the first big wins at the casino of 2021 so they absolutely deserve a mention.

It all started with a lucky punter from New Zealand who whilst playing The Mummy Win Hunters Epicways Slot won an incredible €22,500 thanks to a whopping multiplier of x11,254!

We hope you’ll agree that this was already an impressive hit, but then along came a second player and completely knocked it out of the park. This player won over €82,000 in the same game! Now that doesn’t happen very often, does it?

Industry Events and Thrills

Overcoming Coronavirus Challenges

The Covid-19 pandemic has sent shockwaves through the industry over the last 12 months but it was announced that the iGB Live and iGB affiliate Amsterdam set to go ahead in 2021. This marks an incredibly huge step for the industry concerning the global crisis that is happening.

As the situation improves more and more it is welcome news that the conferences will still take place as planned from the 28th September 2021 till 1st October 2021.

However, we also found out that ICE London and iGB Affiliate London is Rescheduled for 2022. Numerous requests were made to move the event which will now take place in February of 2022. There is still significant uncertainty over the coming months which meant the global gathering could not go ahead as planned this year.

Google Announce Big News

Starting from the 1st March 2021 Google is set to allow gambling apps in fifteen more countries which will also include the United States. The update includes both real money gambling as well as daily fantasy sports apps. An extension will apply to online casinos, lotteries and sports betting allow them to advertise in the Play Store.

The fifteen countries will include Australia, Canada, Denmark, Finland, Germany and Mexico. Google will be addressing challenges and operators will be given a chance to reach bigger audiences, more efficiently.

Responsible Gambling Highlights

The UKGC Announce More Changes

An outright ban on autoplay and reverse withdrawals are part of A Package of Changes That Has Been Announced by the UKGC in a bid to make gambling safer. The UKGC are tackling gambling-related harm and will be enforcing these changes to operators across the region.

Meanwhile, GamCare and YGAM launched a campaign to tackle gambling-related harm too. They have teamed up with the Cambridge United Community Trust and launched a Kick the Habit campaign which is set to increase awareness and prevention of gambling problems. The campaign’s leading ambassador John Taylor will also be getting involved by educating football fans and the wider community about harmful gambling.

Support for Women

GambleAware also announced that they were starting their first-ever women-focused campaign which is targeted at women who are experiencing adverse effects of gambling. Its main purpose is to boost awareness of support and to point women who are either at risk of or are already experiencing gambling harms, to the National Gambling Treatment Service.


Our complaints system is as popular as ever and we’re going to give you an insight into the stats this month. We were able to recover $364,000 in lost funds through a monthly total of 917 complaints. Out of those complaints, 209 have been processed and 122 have been successfully resolved. In total there were 326 casinos affected by 753 users.

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