JamesHelpme

Hi, They have live chat, but every time I speak to them they just tell me they will process it soon.. which is not overly helpful.. They never answer any emails and they never pick up the phone. I have looked at the complaints here, and it seems they are pretty actively responding to those, I just wondered if there was a way to speak to that person before I escalate it! Thanks

Hi All I am new here, but a long time follower. I have had an account at netbet for years, started playing recently and won a few times. Made a few withdrawals, they were pending for 48 hours then processed, no issues. I had a bigger win on Monday... 48 hours was up.. still pending, now... still pending. Chat tell me it will be processed soon, they do not answer phone calls or emails. anybody else experienced this? Is there anyway I can talk to the rep they have here before having to make a proper complaint?