Desto3525

Hello and thanks to everyone for his messages. Sry that I´m reply so late, I was kinda busy the last days. Yeah, it´s hard to compare the sportsbet rules with the casino rules, so it´s not really similar to them. Mrringo is the first site, were it is a violation, when you bet under the minimum Odds. Normally (On all other sportbooks i have seen) the bets under the minimum Odds are allowed, but they don´t count for the wagering requirements. In my opinion it´s not legally at all to refuse or to hold the whole money, when you do so. In Casino it´s different, there you know, when you mostly bet over 5€ with a bonus, then the casino site have the right to refuse the money, thats nothing new. Well, I researched on the Internet a bit more about Mrringo and I heard about soo many refuses of withdrawals and that Mrringo is anything but safety. Futhermore, I had another deposit with another bonus. (please don´t ask me why I did another deposit ^^ I´m already annoyed about it). I now wagered again and did not bet under Odds of 2,0 or violated against any other rule. I did a withdrawal on 29.04.2017. Today I just wanted to ask friendly in the live chat, when the withdrawal could be done (I mean it was weekend, so it happens that withdrawals can take longer then 2 or 3 days. Withdrawal was to skrill.). The Live-Support said that I violate against the Bonus-Rules and that the withdrawal was canceled, cause I bet on Odds under 2,0. I said, that they are talking about my first withdrawal and not about my new withdrawals. The Live-Support said that, she isn´t able to see which Withdrawal it is, but I´m pretty sure it´s not the new one (I checked my bet history several times!) , cause she said that I did bets under Odds of 2,0, what I was doing in my first bonus, but not with the new one. All in all I wrote a Email to the legal department now, but everything friendly, just want to know when the new withdrawal could be done. If they won´t complete the withdrawal cause of idk what they try to find now, then I will initiate legal action! I believe and this also show my experience from the internet, that mrringo is not quite legal, but let´s see if they complete my new withdrawal (of ~1400€)! All things like the supports comfirm it as well, that they are not really professional like many other sites. I know it´s hard to understand my horrible horrible English Skills, but I´m just angry when People just try to do such illegal things to exploit other People. I will keep you up to date!

Hello AskGamblers-Forum-Members, I´m a bit frustrated at the moment. I´m totally new to this Forum and first of all I have to apologize for my bad english. I just saw that my withdrawal at Mrringo got refused and the Live-Support isn´t online yet, so i saw in Google that some other People posted a similar problem with Mrringo here. I did my first deposit of 100€ on 10.11.2016 on Mrringo and lost them... 11 Days ago I´ve got an Email with a 100% Bonus up to 200€. I decided to give them another try and deposited 200€. In the Email it says, that I have to wager the Bonus 10x on min. 2,0 odds in Sportsbet. Now I have wagered the Bonus atleast min. 10x and did a total of 36 Bets. 2 of the Bets had Odds under 2,0 (1,8 / 1,9). After the wagering was fully done, i had ~1000€ and I liked to play some Casino Slots with the good profit before I do a withdrawal. In the Slots I was a bit unlucky and dropped to 359,77€ and decided to do a withdrawal. Now I have got an Email, that ALL my money got refused cause I placed on sportbet Odds under 2,0. I´m now asking me, why this is a reason to refuse ALL of my money. I mean i even did the wagering requirements without the 2 bets under 2,0 Odds. Futhermore there is no Info in the Email that I´m not even allowed to bet under 2,0 Odds. It just says for me that bets under 2,0 won´t count for the wagering requirements. I can understand when bets under 2,0 don´t count for the wagering Requirement, but that can´t be a reason to refuse the money. I mean in the AGB´s of Mrringo it says, that it is a Bonus Violation when you bet on Odds under 1,8 (what i was not even doing), but I think it´s not really fair to hold the Customer in uncertainty like this. For me it´s not even Right binding to give such rules in the AGB´s, it´s like to say when you deposit between 10-15 o´clock, we have the right to refuse all your money. ^^ It really sounds offending against Mrringo, but I don´t really want to prejudice them... thats why I´m trying to get some help or experiences with this, but hopefully the Live-Chat will help me tomorrow. Thank you in advance!