Hi, I recently joined a casino called The Palaces, I have no problem opening a new account, I went on to make several deposits over a 24hr period, however when I withdrew a small amount of winnings my account was blocked, after taking to someone over the phone I discovered I had a pervious account with them, it was opend under a different email. Anyway getting to the point, in there terms and conditions it states if a player is found to have a duplicate account the account will be closed, all winnings will be taken away, however it states all stakes will be returned to the player? Can someone tell me what this means? As I have emailed them several times and nothing back from them. Thank you