JorgeBringit

Hi all, Fortunately the hard times of the attack are now part of the past and step by step we are coming back to our normal state. We know there are still unresolved situations but we promise that we are doing our best to get it solved as soon as possible. In the meantime if you have any trouble do not hesitate to send me a PM or contact our customer service ... we will strive to mitigate the small details still unresolved. A special thanks for all of you! Regards

Hi all, A quick update on the situation at hand.. Unfortunately we have been hit by a severe DDoS attack again, and it would appear to be a particularly bad one this time around. I'd like to put your minds at rest that we are very much live and operating, and that your withdrawals and balances are 100% safe and will be resumed the second we are back online. Initial inspections estimate that we could be down for a few days but the length of time is as yet not confirmed, and while I understand that this may be frustrating for you all especially at this time of the year, I assure you that we are doing our utmost to rectify the situation in the shortest time possible in order for services to resume. I will set up a FAQ in order to try and answer the most commonly asked questions. Ill keep you all updated on proceedings and latest information as soon as it reaches me. Thanks all

Hi ACrowLeftOfTheMurder,, Fair enough! Could you please come on Bet At chat and mention to one of our CS team members that you open a question in Askgamblers Forum and that you were requested to provide your Username for account review? Best of luck! Regards,

Hi ACrowLeftOfTheMurder, Sorry to hear that youºve had issues at BA recently. If you'd like to PM me your username Ill be able to look into this. We are undergoing a promotional restructuring at the moment so some promotions that were previously open to all players may not be so at this current time. Ill be able to provide more information for you once I have a look into your account. Thanks

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