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Thanks for the answers. I do know that opening casino from restricted country is prohibited. But just forgot that my VPN is connected. And also if they would really want to look into issue they would notice that I had logins within few hours from 2 countries separated by 1500 km . However support is not willing to cooperate. This is their answer " Thank you for your message. Unfortunately we can not discuss this situation further. Please note that the remaining 134.18 Euro on your account have been confiscated. Best regards Julie Support Agent Guts Customer Support "

My account was blocked by GUTS casino and funds confiscated because I played at the casino when my laptop was connected via vpn tunnel (for reasons not connected to casino at all). No explanantion were provided by support. Could anyone explain me what I did wrong and if this issue could be solved?