An advice to all of you having a similar withdrawal refuse situations - if you are certain that you've not violated the rules, then find a lawyer who specialises in such gambling cases. He would know how to defend your rights and get your money back i.e. he would probably warn them that should they not give back what they owe you, he'll make sure they'll have their gambling liscence revoked. This worked for me once and it's the only way to deal with betting sites.