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jalk69

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  1. I made two cash out request which were cancelled within 24 hours I was not contacted to explain why all my documents had been approved so I spoke to live chat they could not tell me and that they would send a request to support and I would get a answer within 24 hours didn't happen I did manage to get a bank transfer done which took nearly 6 days to complete in the mean time lost all my other balance than some now we all know the casinos prey on this it does not take 6 days to complete a transfer in this day and age can be done anytime when I ask the casino why they did not contact me in the first place to explain why all they could say was my bank declined the transfer not true they say 1-3 working days to complete a transfer they would not have sent the transfer request to my bank in that short period they leave the money in limbo hoping I would recall it all I wanted was a answer to my question why was I not contacted in the first place but was treated quite badly getting a very cold shoulder it was a shame they do have a good site until you probe for answers and they lie I have since closed my account
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