Vegas1617

Hi and thanks for the replies so far, ValDes I think you are being very diplomatic, on the only other forum post about this ruling from sticky slots YOU strongly suggested to the poster that they should file a complaint regarding losing their winnings due to betting £5 instead of £4.99. DO NOT get me wrong, after reading the rule a few times I fully understand it, however IN MY OPINION is a clear attempt to abuse players who win and have spun £5 spins. Seriously why would they not state in the terms something like max bet is £4.99? Then obviously nobody would bet £5 during bonus. I also think your missing the point regarding my stance on the matter, my reason for wanting to get a complaint open is that hopefully someone from the casino would have to comment on the complaint and explain that I had my monies forfeited due to betting £5 instead of £4.99 this leaving a trail for more potential customers who may be unlucky enough to unknowingly mistakenly go over the max bet rule by 0.01

The below is the only part of the mass amount of terms that informs you of your max bet allowed. “ Other examples of irregular game play include but are not limited to placing single bets equal to or in excess of the lower of £5/€5/$5/50kr or 5% of the value of the bonus.” So I did place £5 bets thinking that the max bet was £5 but I’m 100% I’m not the only one who would/have, clearly tho this is not me trying to abuse the bonus.

Hi, so I opened a account with sticky slots, deposited £100 received a £200 bonus. Beat the wagering and tried to withdraw £1899. It sat pending for 3 days then the withdrawal was rejected and all winnings were confiscated . This was due to the fact that I had bet up to and including £5 per spin during the bonus. So when I take a bonus I always look through the terms basically to see what max bet I can play, what slots don’t count to wagering and if there is a cap on winnings from a bonus. I read the terms as that I was allowed to bet upto £5 per spin but apparently not, apparently the max per spin is £4.99 even though £4.99 is not once stated on the terms but £5 on the other hand is there clear enough to see. Why would the terms state a figure that you can’t bet instead of the max figure that you can bet? Well that’s so they can do exactly what they have done to me and confiscate all winnings because if you are lucky enough to beat the wagering you have probably I’m guessing done at least some £5 spins thus going over the £4.99 max bet(which again is not presented in the terms) this to me is absolutely ludicrous and IN MY OPINION a direct attempt to prevent them from paying out larger wins and very sneaky. I can only imagine that this has happened to others, I seen one forum post where someone had put a warning about this back in January, unfortunately I only seen that when it was too late. Really can’t believe this would sit well with anyone who uses online casinos so therefore spreading the word.

Just been stung by this myself I’m afraid! Deposited £100 got £200 bonus, beat the 50x wagering doing spins from 60p-£5 tried to withdraw £1899 which sat pending for 3 days before being cancelled/confiscated and only my original £100 being returned to my account