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haha yes thats true oh god i do hope you resolve this for me so i dont have to go further

also looking at the amount of unresolved issues ask gamblers have had prevously with mansion casino, whats my next plan if my case becomes unresolved to

yes you was right the wait is killing me affecting my health getting lack of sleep, again today i had a call from mansion who again wanted to see proof of income i only get £1000 a month and after that its just online casino winnings, they can not give me money can they because i earn way less then what i am withdrawing can they

i rang mansion today and actually spoke to an account manager who told me the withdrawal was on hold under a review, i told them i was worried that its such a large amount of money and i still have 12,000 balance please resolve this even from her all i was getting was all i can do is email finance department

yes thats exactly what im getting from them which is sooooo frustrating that no one is giving me a time-line aha yes i will sign up for a new casino for sure the stress of this withdrawal request is worse then when your chasing your losses

yes your right this has actually put me of gambling to one thing i hate about mansion they never tell me whats going on when i ask just that the withdrawal is being reviewed can never seem to get a straight answer from them

Oh yes thank you I’ll be sure to answer correctly with that and yes I’ll wait more anxiously and see hoe they respond thank you for all your help so far it’s appreciated so much

oh no seriously so before they close my account would they give me access to my winnings at all, or even the money i deposited, should i be trying to find a lawyer regarding this at all? like what are my rights to gambling i have no clue

Is this normal for casinos to request for proof of earnings and savings

Ohhh yes I’ve had my experience with bonus bets so I do not sign up for that so yes I haven’t done any off them, and in roulette I do usually do like £750 spins depends if I’m chasing I suppose I got an email requesting to show my income, which I attached a bank statement of my earnings only like £1,000 a month I do get, and they wanted to see my savings I had like £4000 on there but that’s all with mansion casino now

oh seriously so in the future am i better of doing small withdrawals then, oh i didnt know it was standard procedure at casino, i was getting worried that i had done something wrong what do you mean by casino rules can you give me an example

ive spoke to mansion again about delay they said that their security team is looking at withdrawal due to being it a large amount and extra checks because of money laundering, this is the first ive heard of this

aha yes i havent broken any casino rules at all, they were more then happy to take my deposit of 6,000 but are taking forever to pay out the 15,000 what could possibly disqualify my withdrawal, like has there ever been a reason that the casino hasnt paid out to anyone, i won all this on roullette with pure luck i suppose

ah thank you yes i will look to join another casino once ive got all my money from mansion casino, is there anyway i can speed this process up as i still have 10,000 left on mansion casino, but cant withdraw it till november cause of the withdrawal limit, this is stressing me out