manson

My friend experienced this and heard a couple of people also experienced the same thing. I think they only do this if they found any suspicious activities in your account. There are a lot of factors that lead them to do this. Some submit fake IDs, duplicate account creation, bonus abuse & more that are more likely to be solved if identity was established.

I'm sorry for what had happened. Sad to say but even with police reports, There's almost not even a slim chance that the casino will refund the money... The thing is, all of that info., items are your sole responsibility. Nobody would want that to happen to anyone but I'm afraid they wouldn't be willing to shell out the funds that got out of your account. "Technically" the security measures that they do are mostly to counteract/mitigate fraud against them. If that person used the same phone for accessing your accts. it would appear as the same IP/Device hence, it won't be flagged as "Suspicious" apart from other factors, it is a strong evidence to deem the withdrawal "Legit". The logic is, they can't just take your words for it even if you have a police report. They might think that it's not impossible to file a Police report, tell them stuff were stolen including your phone which has sensitive info. , then made the withdrawal themselves... 'It's called "Friendly Fraud" which is very similar to "Chargeback Fraud"

Did they use the word "Family" when they informed you? Have you played in the same tournament? they might have identified you as playing together strategically and your actions probably affected the ranking/pot money. One of the possible reason why they thought you are related and them having a negative balance? You might want to give more details or just like what they said, file a complaint.

I personally much prefer using my PC. I've probably used some before but only because I had no choice! I was so bored on that flight and didn't have my laptop with me. Some casinos require to download their app to play the game but there are some casinos who doesn't.

Let's just say that I lost the battle right there and gave in. lol. I just can't resist all their sweet promotions that time.

I got lucky and won 300 from Thrills casino last week and successfully fight the urge to reverse my withdrawal by keeping myself busy for the Holiday preparations but then I logged in to my betncatch acct. deposited to get their promotion and played a little less than an hour and bam! I won 1500. I am struggling not to reverse my withdrawal there since they just launched 1 of my favorite game and I really want to play it, I had a very good experience with them so far! wide game selection, promotions, and nice support team. I am thinking of just leaving at least half of it?? I came here for help and tryin to keep myself busy but all I can think of is reversing my withdrawal plus they did a pretty good convincing since I just requested for a withdrawal, and I know for myself that sooner or later, probably less than a week I would decide to deposit again so makes perfect sense to allow me to reverse that withdrawal as it reduces the costs, time and effort. See? now I am justifying my possible actions. lol.

I guess not much, unless they can come up with a brilliant idea on how to stop transfers of funds to bitcoin wallets and totally ban the use of bitcoin there.

Some of the online casinos that I knew sent me an email last September that they will be closing the market in Australia, Is it true that Video Slots will offer bitcoin?? I hope more casinos will adopt bitcoin in the future.

I am really enjoying it right now. lol. Really a Good News, They have my trust now. I hope more casinos will have the same logic and more players will have the same experience. Thanks!

Last 2 weeks ago I checked my account in this Betncatch casino and was surprised to get free spins, As far as I can remember, their terms and conditions when signing up There should be at least 1 deposit in your account to get free spins? well, to be honest, I didn't care because this is free spins/money I wasn't really sure and was overwhelmed by the fact that I got free spins and so I played Planet of the Apes and Excalibur, and won EUR 758 from the 100 free spins that I've got and soooo, I requested for a withdrawal. It took them more than 24 hours to respond so I felt that probably, something isn't right. Then a day after I got an email from them stating that there was a "System Bug" that caused me to receive the free spins, well technically they are trying to explain that I wasn't eligible for that funds that I won and it really isn't a big deal for me since honestly, I am really not eligible for that though I just kinda felt bad that I wouldn't be able to withdraw my funds so end of the story, That's what I thought.... but yesterday I got a new email from them stating that their system is now back from the upgrade that they did to prevent this from happening again."Management" has made a decision to approve the withdrawals, I was so happy and sent them my documents for verification and my withdrawal was approved within the day. You see, It really is a big deal for me when a casino does this, not just because they are paying out the money but this just means they value their reputation and customers which is really not present to all of the casinos that I've played in the past. Kudos! Who else got the same experience where you got a bonus because of a system bug? what was your experience? did they approve your withdrawal?

I totally agree. You can still have fun but It wouldn't hurt to read their terms and conditions, These bonuses have specific rules, players can still enjoy them, however, since we are playing with their money they have the rights to create these rules and we have the liberty to read and understand them. Just my opinion. Seriously we can't expect them to just give out money that easy, after all... It's still Business.

It is really essential to read the terms of their bonuses. They might have a specific min-max bet amount and for sports please don't d cross betting or placing bets on the same match on both teams... Yes, you will reach the wagering requirement easily but it's just not worth it once you get caught, all of your winnings + bonus or possibly including deposit will be forfeited. This applies to most huge casinos that have their own trader team that monitors these odds... so please, just don't.

Thanks a lot, whew. Got curious again. I'll probably play this in the next few days, I'm still getting a hang of the newer games from netent, They are nice visually but sometimes I got so carried away and end up loosing everything in a snap. haha I wish I still got my old luck.. dunno if its their games or is it just me,

I've been trying to search for a review of this game since it seems like there are only a few who really released it. before I actually deposit on my account in betncatch casino. I received a newsletter that they will be launching this game and will be giving out exclusive promotions, I loved the 2 movies but let's see if I'll actually love playing it. fingers crossed.