Amore69

Hello . Yes the money was won in June and I've still got remaining balance as that website has a monthly limit and the SE from the crazy slot was done like 10 days ago . I don't see why they confiscate the money when is from a winning and my SE wasn't requested from WinkBingo ! Thank you for your replies also where I can apply for the complain as I don't want to leave this situation like that is about £5000 left in balance and this was winnnings from My deposits not from their bonuses .

Hi . I need an advice regarding a problem I've got with cassava enterprise . I've got an account with wink bingo and I've won £12.000 I withdraw only £7000 , in the mean time I found a different website and I open a new account where I played like £500 and I decided to self exclude my self from there ... unfortunately I didn't had a clue that the second website is afilliated with cassava enterprise so what happend is that with the self exclusion from the crazy slot website they blocked my account on wink bingo . I did send a few emails to them as I still have funds to be withdrawn but it seems to be impossible to clear up the rest of the money £5000 , they say that at their discreation can hold any money deposited... but this is part of my winnings and I don't see the reason why they should do this ! I won the money and they are mine not them ! Is there anyone can help me or advise me how to sort this out ? Many thanks