Please help. Jumpman gaming not giving winnings.

[Worriedlady]

Hi. I would like help with the problems I am having with Jumpman gaming. I have a few accounts with different sites owned by Jumpan gaming. I have playing for well over a year.  All of a sudden my accounts have become unaccessible to play. I have withdrawals in pending. I have never had a problem withdrawing before and it has always been in 72 hours as it states on their website. I have now been waiting for 5 days for my withdrawal to be processed with Pretty wins. I do not understand why  my account is not allowing me to play and my withdrawal has not been processed. I have contacted them several times and they are ignoring me.  Do you think it is because I gave a few accounts with Jumpman gaming? I obviously only have one account per site.  The withdrawal is only for £200 and I as a tiny amount compared to what I have deposited in the past. Any help or advice would be gratefully received. Thankyou. 

[pinnit2015]

First of all - find another casino group, they, amongst other things, are the masters of spam. You're in the UK so you've got a whole host of far better places to spend your cash, don't give it to them. 

Possibly - some casino groups like L&L allow you to have accounts across all their sites and also to take bonus's across all. I think Aspire are the same though if you read the terms it seems to suggest that if you take welcome offers in all these they may confiscate funds (I've done that and never had an issue but the cash outs were either low/didn't happen).

But some are a bit funny about it. 

So it's either that or they've restricted your account until they verify you but, given you've deposited, i don't think it's that. 

You can log a complaint on here if they're on the site. 

[cocopop3011]

@Worriedlady - Which casino out of the group was it?