Cherry fiesta casino

[Clairecamb00]

Hi I keep getting text and email about this new casino offering 400% welcome bonus anyone else  received them and is this even a real casino? 

[cocopop3011]

8 hours ago, Clairecamb00 said:

Hi I keep getting text and email about this new casino offering 400% welcome bonus anyone else  received them and is this even a real casino? 

We don't have them here and I've never heard of them but seems like that is the standard welcome bonus they offer on their website. However, live chat are extremely rude and will not even tell you who they are licensed by! I really wouldn't bother wasting your time.

[Afi4wins]

Cherry Fiesta, yes, I've visited their website some years ago, had a look at their terms, and immediate walked away! Hahaha.

Can't really remember, but it must have been an RTG or RIVAL casino, or owned by one of the unwelcomed groups. 

[pinnit2015]

Also have the now decommissioned South Park on their list which pretty much implies they're dealing pirated games.

[cocopop3011]

1 hour ago, pinnit2015 said:

Also have the now decommissioned South Park on their list which pretty much implies they're dealing pirated games.

Their live chat flagged warnings straight away! Stay well clear IMO. Telling me the licensing information is at the botttom of the page when it isn't (well not for me anyway). Copied and pasted the paragraph I can see and still told me it was in the paragraph. It wasn't. 

[3.14ace]

400%? Are they joking?

[3.14ace]

I think it's a scam and this casino is a ghost, which will disappear once will get your money.

[Julie379]

Iv just joined this site and won £1000 just waiting for them to verify my docs so i can withdraw

[cocopop3011]

Congrats on your win! I hope the verifications goes smooth, be sure to keep us updated.

[Julie379]

On 4/13/2020 at 9:25 PM, cocopop3011 said:

Congrats on your win! I hope the verifications goes smooth, be sure to keep us updated.

Well its been a week now since uploading my docs and still my account hasnt been verified iv emailed them with no reply went on live help and  he was just so rude 

[cocopop3011]

We don't have the casino in our directory I'm afriad, so you won't able to open an account. What are their timeframes? Can you tell us a bit more about what was said during live chat?

[Julie379]

He said 5 working days and he said he would send a request in and that was on tuesday

[Julie379]

He said 5 working days 

[Julie379]

Just uploaded my docs yet again because i tried withdrawing again and keeps saying unverified account and when i went on banking its now saying they only accept euro 

[Julie379]

On 4/18/2020 at 11:18 PM, cocopop3011 said:

We don't have the casino in our directory I'm afriad, so you won't able to open an account. What are their timeframes? Can you tell us a bit more about what was said during live chat?

Hi im not sure how to work this site are u getting my messages thanks

[ValDes]

16 hours ago, Julie379 said:

Hi im not sure how to work this site are u getting my messages thanks

Hey  

Do you mind explaining with more details what are you actually referring to? 

Thanks. 

[Julie379]

Hiya i won on cherry fiesta and was asked for my docs iv sent them in email twice and uploaded them on there site. Its been 3 weeks and they just keep saying you have to wait for account to be verified its the same person on live help all the time. I think theres only him who works on there i dont know what els i can do but just keep waiting he is very rude as well this is my last convo i had with him 

[cocopop3011]

5 hours ago, Julie379 said:

Hiya i won on cherry fiesta and was asked for my docs iv sent them in email twice and uploaded them on there site. Its been 3 weeks and they just keep saying you have to wait for account to be verified its the same person on live help all the time. I think theres only him who works on there i dont know what els i can do but just keep waiting he is very rude as well this is my last convo i had with him 

Sorry there was a typo in my post above. It was meant to read you cannot open a complaint here as we do not have this casino. Have you asked for their complaints procedure? They're clearly stalling your payments now if it has been so long. Who are they licensed by?

[ValDes]

14 hours ago, Julie379 said:

Hiya i won on cherry fiesta and was asked for my docs iv sent them in email twice and uploaded them on there site. Its been 3 weeks and they just keep saying you have to wait for account to be verified its the same person on live help all the time. I think theres only him who works on there i dont know what els i can do but just keep waiting he is very rude as well this is my last convo i had with him 

Well then, considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. 

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

Using AskGamblers Casino Complaints Service

Let us know in case you need further assistance. 

[cocopop3011]

15 hours ago, ValDes said:

Well then, considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. 

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

Using AskGamblers Casino Complaints Service

Let us know in case you need further assistance. 

We don't have this casino in our directory Guru.

[ValDes]

On 5/1/2020 at 2:22 AM, cocopop3011 said:

We don't have this casino in our directory Guru.

Ops, my bad, sorry.  

[LEROYJ]

Extremely bad casino. Don’t use them. Support is very very rude. This is company unworthy. They should lose their license and this should be taken down. Also they take your data and send spam texts. To be clear, I never gave permission for them to use my information. It’s gets crazier, I’m not even registered with the casino.  Never was

 

[ValDes]

Hey there @LEROYJ  and welcome to the AskGamblers Forum!  

Thanks for your feedback.

[Corina86]

I'm also having the same problem with being verified. Trying to withdraw £700. 

[Whant1]

Interested to try this website with such yummy bonus, but all those problems with withdrawals...