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Jellybean Casino


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Hi, 

someone experience with Jellybean Casino? I won 13 days ago, 1.5K after registration they sent me an email , that the money is on the way, this was last wednesday.....if i ask how long it will takes, they say they cant tell me exactely, up to 5 working day`s, i was asking them again today, they said maybe 2 days more, but why the *****, they cant tell me any date? According to there rules, 5 days after i requested my withdrawel....it takes already more than 1 week.. via chat the support is fast, but nobody can tell me when.....soon 2 weeks...i am afraid that i never will see my money from this casino.............................has someone experience with them? 

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Dont know the casino, but surely they can tell you what stage the withdrawal is at? If its a case of they can't say because its down to the processing times of your bank and so forth then that is fair enough. If they are claiming they can't give you a definitive answer when their own staff will authorise the payment for release, then yes I'd definitely be worried. I don't wish to worry you but the Curacao license they are holding isn't worth the paper it's not printed on, so do be careful where you choose to play in future whatever happens here :S

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15 hours ago, Matthias1980 said:

Hi, 

someone experience with Jellybean Casino? I won 13 days ago, 1.5K after registration they sent me an email , that the money is on the way, this was last wednesday.....if i ask how long it will takes, they say they cant tell me exactely, up to 5 working day`s, i was asking them again today, they said maybe 2 days more, but why the *****, they cant tell me any date? According to there rules, 5 days after i requested my withdrawel....it takes already more than 1 week.. via chat the support is fast, but nobody can tell me when.....soon 2 weeks...i am afraid that i never will see my money from this casino.............................has someone experience with them? 

I've never played there either but what was your method of withdrawal? Was it bank transfer? I assume it is showing as processed in your account, yes?

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Hi @Matthias1980 and welcome to Askgamblers.

I have experience with GameTech group casinos and in order to advise I need some information.

- What amount did you deposit and did you claim a bonus or play with straight funds?

- Is your account verified?

- What withdrawal method did you use?

- Also was this your first deposit?

- Did you receive confirmation email that your withdrawal was approved?

 

Let me know so I can help.

Thanks.

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30 minutes ago, Matthias1980 said:

@Fikie247 i used Neteller, verification done, email from them that the money is on the way, played without Bonus, everything is fine so far, but the dont pay thats it...

 

What amount did you deposit? Did you make deposits before or was it your first?

You received 3 emails

1 - Your withdrawal request is pending and will take 5 days.

2 - Withdrawal has been approved

3 - they processed it

Did you receive something like this?

image.png.9df779c87d0c12023da1b144d9d6f328.png

 

Also note if you deposited less than 200 euro than x10 Max cashout apply whether you play with bonus or not.

 

jellyBean.JPG

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14 minutes ago, Fiekie247 said:

What amount did you deposit? Did you make deposits before or was it your first?

You received 3 emails

1 - Your withdrawal request is pending and will take 5 days.

2 - Withdrawal has been approved

3 - they processed it

Did you receive something like this?

image.png.9df779c87d0c12023da1b144d9d6f328.png

 

Also note if you deposited less than 200 euro than x10 Max cashout apply whether you Play with bonus or not.

 

jellyBean.JPG

The part of 10x cashout limit seems absurd to me, I could understand it for a bonus rule but if I play without bonus, I can't withdraw more than 10x my deposit amount? I mean come on..

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32 minutes ago, blondie said:

The part of 10x cashout limit seems absurd to me, I could understand it for a bonus rule but if I Play without bonus, I can't withdraw more than 10x my deposit amount? I mean come on..

Yeah that is true

Some imposed x10 cash out limit, others x20 cashout limit when claiming bonuses.

Also All GameTech group imposed x20 cashout limit when playing with real funds or x10 when deposits does not exceed 200 euro as new player.

However, Vega World Solutions N.V and does not imposed max cashout when you play with real funds whether you are a newbie or not and the only casinos from GameTech group that process withdrawals within 48 - 72 hours if you are verified, so they are the only ones in the GameTech group that has better terms and faster withdrawals,

Plus I have a little influence as I am in direct contact with Management to help a player or two should the need be and they are the following:

Gale Martin

Ridika

Madame Chance

CasinoBlueSky

Slotszoo.

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