NEED SOMe HELP OR TIPS

[Flatzem]

2 hours ago, balotelli said:

They have seen all my evidence when they are breaking rule that where tf is all the money from. Oh we also forgot to see if he works and can Play for hundrerd of thousand SEK. . Damn we also forgot to say something when he said must take paus caise i Lost 250K.  I only said that sucks. I fix your cashback early haha ... and thats a small bit of it

But now are they because its only me. so worth a shot. They would never risk to brake money launder, source of wealth and RG in same case. That would be like they didnt learn from the earlier fines...

OR

file up a complaint . put all the evidence i got. the loan evidence.  Also out the one where say that u need a break.  Then maybe Askgamblers will review complaint in 48 hours! Then if  accept complaint they will put out in public. X  then will have to come up with a response cause otherwise the complaint will go as unresolved and they will look bad 

yeah that sounds good

 

During your slotting career at Casumo what was the most you won in one day (on slots cause you only played slots right), what was the most you lost in one day? How much were you in profit peak at Casumo before the inevitable dive into losing land cause of that slot's design that has RTP of 96.53%. Did you find out what was your slot RTP at Casumo including on specific slot games. Would be interesting to find out what the total amount was staked (including specific games) and to see if they match up closely with their programmed stated Theoretical RTP. If you wager 1 million EUR then you should be expected to lose about  34.7K eur.  So are you saying that maybe you staked about 6 or 7 million eur in total. Sometimes with some games you will start winning lots of sessions before they just start turning cold and the RTP takes a dive and you wonder what just happened but continue to playing trying to get the winning sessions.

[balotelli]

[balotelli]

måste samla mig

[Afi4wins]

Are you back to playing that flippin game at 100 Euro per spin, or these screenshots old ones? 

[pinnit2015]

Hopefully old ones... or else we have Superflip Gate 2 on our hands 

[cocopop3011]

On 11/19/2019 at 9:15 AM, pinnit2015 said:

Hopefully old ones... or else we have Superflip Gate 2 on our hands 

Oh sweet Jesus, I don't think the world is ready for that yet!

[balotelli]

On 11/19/2019 at 8:12 AM, Afi4wins said:

Are you back to playing that flippin game at 100 Euro per Spin, or these screenshots old ones? 

 

haha no old ones...

[balotelli]

I had everything after some real struggle with debt and life and was  living on stock market.

 

swing trades 1-3 months.

ONE time after 6 months i slipped back and was hunting 5k loss!!!!

it cost me 230 000k , wifey, few friends, my life ....

Now the 11th dec im going to court. I scammed 3 persons of total 450 euro and all that money went to casino. maybe 2 years ago on drugs and in the life  crise.

 

Its a joke what you do with your life when it gets you. Fkkn court and then in papers scammer.

After that day and when i get my sentence its all enough and my wayback. Must stop the drugs also but hard when life is like this.

 

IF MGA decides to give me some money. Then i can make right for myself and maaybe get some back of the people but dont think so.

This wait is killing me but what to do!

 

DONT DO DRUGS AND DONT GAMBLE AWAY YOUR LIFE

YOU'LL BE DEAD BUT VERY ALIVE

 

PEACE

 

[balotelli]

@Flatzem

 

Haha Casumo ended my career and super-rigged this slot.

The sick thing is that I asked the chat the day before because I saw you wrote about it all the time. 85% ... BUT THE SLOT IT SELF 96 I THINK. ISNT 85% VERY BAD??

But the symbols were no longer there. The diamonds were often they came and much more when you are used to players. But totally.

The most I "won" was 80K euros actually 2 times. But both times I drove it down to 0. Have won so large sums that the brain is completely burnt.

80k if you count on profit. With my deposits, maybe 30K if not more.

I played on unibet before and won 200 000K euros. Then I switched to casumo and feel like everything died there on the spot. Except when I won 80k twice

[Flatzem]

1 hour ago, balotelli said:

@Flatzem

 

Haha Casumo ended my career and super-rigged this slot.

The sick thing is that I asked the chat the day before because I saw you wrote about it all the time. 85% ... BUT THE SLOT IT SELF 96 I THINK. ISNT 85% VERY BAD??

But the symbols were no longer there. The diamonds were often they came and much more when you are used to players. But totally.

The most I "won" was 80K euros actually 2 times. But both times I drove it down to 0. Have won so large sums that the brain is completely burnt.

80k if you count on profit. With my deposits, maybe 30K if not more.

I played on Unibet before and won 200 000K euros. Then I switched to Casumo and feel like everything died there on the spot. Except when I won 80k twice

Why didn't you stay with Unibet where you had such awesome luck? Why the switch.  Some sites can be unlucky for some players while other sites lucky.

85% is bad especially if its after many thousands of spins (and thousands of euros/sek/pounds wagered it should have been close to that 96%. But as they say for some reason on some site a player may have rtp for a slot in the 80s and another site it will be high 90's or profit. RNG and luck and all those factors mixed.

Here is something I found about super flip and it's rtp: Also, something that has to be mentioned is that the Super Flip casino slot game has a 96.53% RTP, which is an excellent return-to-player-percentage. Conclusion Super Flip game is full of some really exciting features and with gameplay, so fun you can't resist to try and play it!

When you noticed strange changes such as missing symbols did you not at some point consider to stop playing it and perhaps try another game instead or different site . I can understand when players are tilted they will not take advice that is coming to them and will continue playing regardless. Very important for players to not allow themselves get tilted cause that is a recipe for disaster which can involve chasing losses during a session, it clouds decision making and usually won't stop until the balance is gone or you get just slightly into profitland.

Those big wins certainly would have fried your brain and then it wouldn't seem like real money anymore and just going through the motion of clicking to get more dopamine hits until its gone. Chips at the table or numbers on the screen can never be the same as physical cash or gold/silver coins. So casinos take advantage of the chips/virtual chips/numbers on screen.

Did you do drugs during your super flip career or was it after it ended.

 

[pinnit2015]

Superflip career?

Like to see the job spec for that: can you click and do you have 1/4 million. Yes. Can you start Monday?

[balotelli]

Because I was done with games. Sick leave and 80K euros in debt. won 200K and paid off and lost all in 4 months and from that 10k in started stocks.

When you won so much on that game and just played it, I didn't want to switch. In the beginning when I stopped the wheel it went fast and set type 8/10 when you need to hit the last wheel. It disappeared slowly or always incorrectly ... You saw the pictures with the diamonds etc plus scatters. It was always there but then the diamonds stopped coming for almost years anyway.

People say the machine is not rigged but when you, as a high roller, only played a game for hours and years, you see how it has somehow changed to worse ...

This 200K win probably ruined me and my brain. If you get up to 80K !!! how can not withdraw ?? what do i want to achieve ?? You are completely shielded and the brain damn is raped until 0: -. Then comes the anxiety.

I only play when I take drugs. Sober I dare not even play 100 euros

 

@Flatzem

[balotelli]

When they payed me 6K i sent complain mail 4 times with my evidence. No comment on evidence and always that its a final decision.

 

Tomorrow its at MGA 7 weeks i think maybe 6 and ive heard nothing. Casumo replied me no so fast 4 times on 2 weeks. Whats taking time now?

 

Casumo said this days ago

 

"

Hi ,

You have escalated your case via MGA, it is handled separately from us. Everything that matters to you, handling times and updates to you, is controlled by MGA and not by us. We do not have any insight into the status of your case, nor do we have the opportunity to give you feedback on it. Again, I need to ask you to wait for further contact from MGA, and it is possible that you need to wait a little longer handling time.

Sincerely,

[balotelli]

And theyre answering me with this pictures. Its annoying because if you care. Atleast answer the evidence or comment it why im wrong.

All this new RG is only for show. I hope not but who knows.

The UK casumo saw my addiction in 2 days when i was getting new swedish vip and commented.  But the swedish ones didnt say anything in 3 years

[balotelli]

still you are messaging everyone constantly trying to get extra bonuses multiple times a day  *haha*

[Flatzem]

20 minutes ago, balotelli said:

still you are messaging everyone constantly trying to get extra bonuses multiple times a day  *haha*

they were slightly concerned with your behavior, they saw you were being desperate for cashback and bonuses.

and to ask such a question about if you were in control of your gambling it was probably obvious to them that you were not in control but they just had to ask you. The high rollers is whom the casinos get most of their income from so they will keep them on the hook for as long as they can with such sweet deals such as cashbacks and gifts and more and even give you your own VIP manager that shows how much they care about you and that you could phone up and they will arrange to make many things happen such as tickets to some sporting event or some other shows.

[balotelli]

@Flatzem

 

But i  think this guy actually cared. because this i always did but noone in sweden said anything. And this guy was going to tell the new one but nothing. Yes exactly. Thats why they blocked me when i asked for chat and transactions.

 

When i stopped play for monthss then i got a ipad. then stopped again then i got a grill... ive been asked for trips to japan, bahamas, cuba, russia

[balotelli]

But if MGA says no i hope i can make a complaint here. I must show another side that they dont show. That the evidence is very clearly and it keept going.

Maybe their first unsolved case her then

[pinnit2015]

4 hours ago, balotelli said:

But if MGA says no i hope i can make a complaint here. I must show another side that they dont show. That the evidence is very clearly and it keept going.

Maybe their first unsolved case her then

Valdes will know more but whilst there would be nothing to preclude you from complaining here, it'd probably be a waste of time if the highest authority, the Regulator (MGA), rule against you. Casumo have already said to refer to MGA, so i doubt they would run with a ruling from a complaints body like AG if they get MGA ruling in their favour. 

The only other recourse after MGA saying no would be IMO a court case and that'd be an expensive operation. And highly unlikely unless you're gonna put some serious dosh up front. 

[pinnit2015]

8 hours ago, balotelli said:

When they payed me 6K i sent complain mail 4 times with my evidence. No comment on evidence and always that its a final decision.

 

Tomorrow its at MGA 7 weeks i think maybe 6 and ive heard nothing. Casumo replied me no so fast 4 times on 2 weeks. Whats taking time now?

 

Casumo said this days ago

 

"

Hi ,

You have escalated your case via MGA, it is handled separately from us. Everything that matters to you, handling times and updates to you, is controlled by MGA and not by us. We do not have any insight into the status of your case, nor do we have the opportunity to give you feedback on it. Again, I need to ask you to wait for further contact from MGA, and it is possible that you need to wait a little longer handling time.

Sincerely,

There’s little point chasing Casumo up on this mate.

As Valdes has said the MGA take their time over this and given the amount and the fact it’s coming up to Xmas I wouldn’t expect anything this side of Xmas.

Eg, people have had cases in the U.K. with the Financial Ombudsman for over a year etc

Its not quick for sure. I’d say you’ll be well into next year before you hear anything.

[ValDes]

8 hours ago, balotelli said:

But if MGA says no i hope i can make a complaint here. I must show another side that they dont show. That the evidence is very clearly and it keept going.

Maybe their first unsolved case her then

 

4 hours ago, pinnit2015 said:

Valdes will know more but whilst there would be nothing to preclude you from complaining here, it'd probably be a waste of time if the highest authority, the Regulator (MGA), rule against you. Casumo have already said to refer to MGA, so i doubt they would run with a ruling from a complaints body like AG if they get MGA ruling in their favour. 

The only other recourse after MGA saying no would be IMO a court case and that'd be an expensive operation. And highly unlikely unless you're gonna put some serious dosh up front. 

I'm afraid what Mr P said above is totally correct. If the regulatory body itself engaged with your case and came up with decision, there is no other official authority (except a court of law of course) and/or independent complaints service such as AGCCS out there which could and should afford to challenge such a ruling.  No one but the MGA officials would know better what's expected from licensed operators in terms RG policies and procedures and whether and when an operator failed to follow these accordingly. 

In short, I know it's so darn hard waiting but @balotelli, that's your best option, no doubts about that! 

[balotelli]

On 12/2/2019 at 10:58 AM, ValDes said:

 

I'm afraid what Mr P said above is totally correct. If the regulatory body itself engaged with your case and came up with decision, there is no other official authority (except a court of law of course) and/or independent complaints service such as AGCCS out there which could and should afford to challenge such a ruling.  No one but the MGA officials would know better what's expected from licensed operators in terms RG policies and procedures and whether and when an operator failed to follow these accordingly. 

In short, I know it's so darn hard waiting but @balotelli, that's your best option, no doubts about that! 

 

On 12/2/2019 at 9:38 AM, pinnit2015 said:

There’s little point chasing Casumo up on this mate.

As Valdes has said the MGA take their time over this and given the amount and the fact it’s coming up to Xmas I wouldn’t expect anything this side of Xmas.

Eg, people have had cases in the U.K. with the Financial Ombudsman for over a year etc

Its not quick for sure. I’d say you’ll be well into next year before you hear anything.

 

Yeah. I know some people in sweden have gotten answers in like 3 weeks 2 persons atleast im spoken to. But i havent got even a answer on how its going or nothing since 28 october.

 

Still waiting and tomorrow im going to court for the ***** ive done.

Bless you and the hope is still alive

[balotelli]

On 12/2/2019 at 11:58 AM, ValDes said:

 

I'm afraid what Mr P said above is totally correct. If the regulatory body itself engaged with your case and came up with decision, there is no other official authority (except a court of law of course) and/or independent complaints service such as AGCCS out there which could and should afford to challenge such a ruling.  No one but the MGA officials would know better what's expected from licensed operators in terms RG policies and procedures and whether and when an operator failed to follow these accordingly. 

In short, I know it's so darn hard waiting but @balotelli, that's your best option, no doubts about that! 

Killing me. How cant you even answer a mail in 2 months.

 

Thats not OK in a case like this.... Dont know what takes so much time when casumo already rejected me so fast. It should be easy to take a desicion 

[balotelli]

 

So i got the answer from MGA after almost 3 months...

 

"

Dear

 

Further to the below case, please be informed that we have received information from the representative of Casumo Services Limited (casumo.com) who have informed the MGA that their responsabile gaming team conducted a review on your account at the end of October 2018. They have sent you an email to check with you whether you are comfortable with your playing activity and to also inform you regarding their RG tools available should you wish to limit your play or seek help. In turn, you replied to the RG email appreciating the fact that Casumo reached out to you and confirmed that you are okay.

 

We assure you that as a regulator, we strive to ensure that our licensees adhere to the strictest levels of player protection but we do understand that there are times where gambling ceases to be a form of entertainment for some. Regrettably, no central database facilitating exclusion from all MGA-licensed operators exists and in all honesty even if such a database did in fact exist, it will only protect problem gamblers from accessing MGA-licensed online casinos; accessibility to online casinos licensed under other jurisdictions is still possible, rendering such an approach highly ineffective.

Whilst we are unable to assist you in retrieving money you have wagered, we would like to provide you with an effective means of protecting yourself  through the use of blocking software which will completely removes access to any gambling-related websites. If you are determined to remove the temptation altogether, we can make this software available to you free of charge. Naturally, we also recommend approaching professionals who are able to assist you further with your challenges.

If you would like further instructions relating to the free blocking software please let us know and we will send you the necessary information.

 

Regards,"

 

It feels like MGA hasnt read my case at all. So everything falls because Casumo sends a mail late 2018 and i say im ok?

But all my evidence is from 2017 and 2018. and its from that time im asking refund. Why didnt they ask how i felt in almost 2 years??

 

They didnt even make a legit source of wealth. I showed private loan for 80K

Deposits according to the ZIP file that casumo sended me when I asked according to the law and legislation of GDRP that they should send over everything they had on me:

2016: About 800k sek (about 80k euro)
2017: 1.2 million SEK (about 120k euro)
2018: 300k (about 30k euro)
2019: 60k (about 6k euro)

I have not much evidence of 2016 and made not much contact with Casumo, so for that period I do not search for refund. For 2017 and 2018 they failed to see my addiction so many time and did not follow the terms and condition in MGA:s B2C licence to Casumo.

 

Can i upload my case here so you can read and give your input ??

 

 

 

[cocopop3011]

On 1/13/2020 at 9:09 PM, balotelli said:

 

So i got the answer from MGA after almost 3 months...

 

"

Dear

 

Further to the below case, please be informed that we have received information from the representative of Casumo Services Limited (casumo.com) who have informed the MGA that their responsabile gaming team conducted a review on your account at the end of October 2018. They have sent you an email to check with you whether you are comfortable with your playing activity and to also inform you regarding their RG tools available should you wish to limit your play or seek help. In turn, you replied to the RG email appreciating the fact that Casumo reached out to you and confirmed that you are okay.

 

We assure you that as a regulator, we strive to ensure that our licensees adhere to the strictest levels of player protection but we do understand that there are times where gambling ceases to be a form of entertainment for some. Regrettably, no central database facilitating exclusion from all MGA-licensed operators exists and in all honesty even if such a database did in fact exist, it will only protect problem gamblers from accessing MGA-licensed online casinos; accessibility to online casinos licensed under other jurisdictions is still possible, rendering such an approach highly ineffective.

Whilst we are unable to assist you in retrieving money you have wagered, we would like to provide you with an effective means of protecting yourself  through the use of blocking software which will completely removes access to any gambling-related websites. If you are determined to remove the temptation altogether, we can make this software available to you free of charge. Naturally, we also recommend approaching professionals who are able to assist you further with your challenges.

If you would like further instructions relating to the free blocking software please Let us know and we will send you the necessary information.

 

Regards,"

 

It feels like MGA hasnt read my case at all. So everything falls because Casumo sends a mail late 2018 and i say im ok?

But all my evidence is from 2017 and 2018. and its from that time im asking refund. Why didnt they ask how i felt in almost 2 years??

 

They didnt even make a legit source of wealth. I showed private loan for 80K

Deposits according to the ZIP file that Casumo sended me when I asked according to the law and legislation of GDRP that they should send over everything they had on me:

2016: About 800k sek (about 80k euro)
2017: 1.2 million SEK (about 120k euro)
2018: 300k (about 30k euro)
2019: 60k (about 6k euro)

I have not much evidence of 2016 and made not much contact with Casumo, so for that period I do not search for refund. For 2017 and 2018 they failed to see my addiction so many time and did not follow the terms and condition in MGA:s B2C licence to Casumo.

 

Can i upload my case here so you can read and give your input ??

 

 

 

Hi, sorry for the late reply on this one. I know this means a lot to you but I feel you're probably exhauting all of your options now. What else exactly would you have to upload here?