Jump to content
icon Ag awards
icon
Notifications
Login
EN
  • Member Statistics

    163922
    Total Members
    273566
    Most Online
    PblcNmy
    Newest Member
    PblcNmy
    Joined
  • Recently Browsing   0 members

    • No registered users viewing this page.

Playamo denies 10,000 € deposit and closes account


Recommended Posts

PLAYAMO REFUSES PAYMENT OF ALMOST 10000 €

Good day,

Playamo denied me my payout in the amount of almost € 10,000. My account was simply closed, on the grounds that my account would be a duplicate and there was another account with my data. I have uploaded all the required images to confirm my identity, such as my registration certificate, my badge and my credit card. Shortly after I got an e-mail

"Your account is a duplicate and will be closed and the winnings of almost € 10,000 will be forfeited.

I registered with Playamo for the first time a few days ago. I can not explain how it can still give an account with my data and apparently the same IP ??

I have registered with playamo with my macbook. Playamo would have to be able to see with which device when and who logged in from where. Because then you would have to see that I only have an account or not?

I hope you can help me, after all, it is almost € 10,000


the support staff (leo) of Playamo refuses to deal with me and the matter. He closes the chat without any conversation.

Please help me or give me tips what I could do !!!

Yours sincerely


Fabi

Link to comment
Share on other sites

15 hours ago, Faebsn said:

PLAYAMO REFUSES PAYMENT OF ALMOST 10000 €

Good day,

Playamo denied me my payout in the amount of almost € 10,000. My account was simply closed, on the grounds that my account would be a duplicate and there was another account with my data. I have uploaded all the required images to confirm my identity, such as my registration certificate, my badge and my credit card. Shortly after I got an e-mail

"Your account is a duplicate and will be closed and the winnings of almost € 10,000 will be forfeited.

I registered with Playamo for the first time a few days ago. I can not explain how it can still give an account with my data and apparently the same IP ??

I have registered with playamo with my macbook. Playamo would have to be able to see with which device when and who logged in from where. Because then you would have to see that I only have an account or not?

I hope you can help me, after all, it is almost € 10,000


the support staff (leo) of Playamo refuses to deal with me and the matter. He closes the chat without any conversation.

Please help me or give me tips what I could do !!!

Yours sincerely


Fabi

Hi fabi and welcome to the forum. IF you absolutely insist you have not opened a duplicate account are you sure maybe a friend or family member hasn’t wile using your ip address? Have you also requested proof of the duplicate account? 

You can open a complaint I’ll tag @ValDes he’s the best person to help you with a complaint here. You may be able to open one but please make sure to include as much information as you can. 

Link to comment
Share on other sites

Hi there and welcome to AskGamblers. 

Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

Using AskGamblers Casino Complaints Service

Let us know in case you need further assistance. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
  • Create New...