Won 31k at stakers.com but they crapped it to 88€

[Fieda]

So, let me ask you guys. What would you do if you have a deposit bonus 35x wagering and no max payout. You win 31k they secretly add a no-deposit bonus in your account which changes the bonus terms as it combines with your current bonus and you suddenly need to wager 100k (original wager amout that was left before this was 1025) and also added a max cash out of only €88?

 

As the bonus is combined you can't cancel it without losing all the funds.. So basically they do everything possible to not pay out the money won as it is now on (from their minds) correct terms and therefore they won't remove the bonus I never accepted, asked for or the never even mentioned that they added it and make you aware of changes in the current bonus as it increases the wagering and put a max pay out to the bonus.

 

I'm quite frustrated about this and need some help to get this solved. I also want to prevent people for playing here as I think this is exactly the reason why allot of people think online gabling is not to be trusted. These kind of casinos should be stopped and I think it's time to get our heads together and stand up against this kind of companies who are a rotten apple in the industry. Maybe if we do something about this together they will be stopped to ***** over customers. And the online gambling will be more safe and secure for us as a customer.

[cocopop3011]

So, let me ask you guys. What would you do if you have a deposit bonus 35x wagering and no max payout. You win 31k they secretly add a no-deposit bonus in your account which changes the bonus terms as it combines with your current bonus and you suddenly need to wager 100k (original wager amout that was left before this was 1025) and also added a max cash out of only €88?

 

As the bonus is combined you can't cancel it without losing all the funds.. So basically they do everything possible to not pay out the money won as it is now on (from their minds) correct terms and therefore they won't remove the bonus I never accepted, asked for or the never even mentioned that they added it and make you aware of changes in the current bonus as it increases the wagering and put a max pay out to the bonus.

 

I'm quite frustrated about this and need some help to get this solved. I also want to prevent people for playing here as I think this is exactly the reason why allot of people think online gabling is not to be trusted. These kind of casinos should be stopped and I think it's time to get our heads together and stand up against this kind of companies who are a rotten apple in the industry. Maybe if we do something about this together they will be stopped to ***** over customers. And the online gambling will be more safe and secure for us as a customer.

 

So did you actually play the no deposit bonus? Or ask them to remove it before you played through it?

[Piper89]

Did u by any chance just join stakers? They add £25 no despoit bonus if you despoited before using this bonus this will be the bonus you think they secretly added.

i suspect you were prob playing the NDB first which meant the 31k you were never gonna get hence the 88€ .

Good luck

[pinnit2015]

Was this the Pelican Cashback bonus? If so, they give you the opportunity to accept or reject it as far as i know....

[cocopop3011]

Did u by any chance just join stakers? They add £25 no despoit bonus if you despoited before using this bonus this will be the bonus you think they secretly added.

i suspect you were prob playing the NDB first which meant the 31k you were never gonna get hence the 88€ .

Good luck

 

Yes this issues is at Stakers, so I'm guessing this is what has happened.