Warning - Voodoodreams and Nyspins. Play at your won risk

[NickG]

This is a warning for anyone playing or considering playing at Voodoodreams or NYspins. I'm currently in a dispute where the provider is misusing there T&C's without the legal backup. 

 

They ignored AG and Casinomeisters PAB ruling and are forcing me to take the matter to court. 

 

Official casino meister warning:

https://www.casinomeister.com/forums/threads/voodoo-dreams-terms-regarding-deposit-methods-are-being-misused.84596/#post-928154

 

Official AskGamblers complaint:

https://www.askgamblers.com/casino-complaints/delayed-withdrawal-of-7-500-euros

 

Players be aware! I would like to ask any streamers to remove any affiliation with them. Protect the players please.

 

PS: please move this topic to the appropriate forum section.

[pinnit2015]

Yeah, I read that. What’s equally as bad is the MGA ruling you got. A boilerplate response by people that either don’t care, are incompetent or something equally as inept.

[ValDes]

So you came to the AG forum to post link from another forum, but somehow you forgot to post the link to your AG complaint?! Rude, bloody rude... 

 

VoodooDreams Casino - Delayed withdrawal of €7,500

[pinnit2015]

*to the cliff*

[NickG]

So you came to the AG forum to post link from another forum, but somehow you forgot to post the link to your AG complaint?! Rude, bloody rude... 

 

VoodooDreams Casino - Delayed withdrawal of €7,500

 

Oops. Sorry completely forgot it. Shame on me. Thanks for linking!

 

I'm still awaiting a response from the MGA. I'm planning to take this one to court if the MGA fails there duty. Everyone thanks for all the wonderful platforms online these days where we can address and warn people about these practices! Much appreciated.

[pinnit2015]

We should have a regulator packed full of ex/current players 

 

Good luck - unfortunately you'll still get players attracted to certain casinos because, as humans, we're innately greedy, and will always go 'but it's a 300% bonus, who cares if they're a bit sketchy'. Until it happens. But yep - there's no hiding for casinos with forums/information exchanges.

 

Don't know about Maltese Law but in the UK I'd place a hefty wager of it being in your favour. Can't see how it couldn't be.

 

Unless the Judge is a VIP of the casino. 

[Afi4wins]

At least I don't ever have to worry about VoodooDreams or NYSpins casinos...I cannot play at them.  

[ValDes]

Oops. Sorry completely forgot it. Shame on me. Thanks for linking!

 

I'm still awaiting a response from the MGA. I'm planning to take this one to court if the MGA fails there duty. Everyone thanks for all the wonderful platforms online these days where we can address and warn people about these practices! Much appreciated.

 

Thanks, appreciate that. 

 

And good luck with your complaint in front of MGA. They are certainly not as fast as we are when it comes to complaints handling and resolution though... 

[LeoDubbed]

Oh man, first of all you should seperate personal and business matters. I would never use my company bank account to fund my online gambling, that's asking for trouble. Second, too late, trouble has found you!

Personally I think the casino did acted by the rules, thou I find it complicated at first but the more I gave it a thought the more it makes sense to me (personal opinion).

'Financial instruments' has a wide meaning but I bet it does not include company's bank account . Imagine, you bought a house and you rent it to a friend, thou the house is yours but someone else is using it, it goes without saying bills are paid under the friend's name etc. This is why the casino sees you as a third party and not the owner of the bank account since it is not under your name but only the company is. They probably need the bank account literally having your name on it. That's why I hate big words in t&c, they are vague and they can have any meaning, it's like a silent wind in a crowded elevator/lift, it could be anyone, you don't know!

[Afi4wins]

Oh man, first of all you should seperate personal and business matters. I would never use my company bank account to fund my online gambling, that's asking for trouble. Second, too late, trouble has found you!

Personally I think the casino did acted by the rules, thou I find it complicated at first but the more I gave it a thought the more it makes sense to me (personal opinion).

'Financial instruments' has a wide meaning but I bet it does not include company's bank account . Imagine, you bought a house and you rent it to a friend, thou the house is yours but someone else is using it, it goes without saying bills are paid under the friend's name etc. This is why the casino sees you as a third party and not the owner of the bank account since it is not under your name but only the company is. They probably need the bank account literally having your name on it. That's why I hate big words in t&c, they are vague and they can have any meaning, it's like a silent wind in a crowded elevator/lift, it could be anyone, you don't know!

 

Silent 'wind' in the elevator? 

Look for the one rolling his/her eyes...or pretending to be busy!   

[LeoDubbed]

Silent 'wind' in the elevator? 

Look for the one rolling his/her eyes...or pretending to be busy!   

Those who felt guilty will expose himself/herself of course, we have a saying here, the first complainer did it.

[Afi4wins]

Those who felt guilty will expose himself/herself of course, we have a saying here, the first complainer did it.

 

Hmmm...just like what Mr Bean would do...roll his eyes and nod his head up! 

[NickG]

Oh man, first of all you should seperate personal and business matters. I would never use my company bank account to fund my online gambling, that's asking for trouble. Second, too late, trouble has found you!

Personally I think the casino did acted by the rules, thou I find it complicated at first but the more I gave it a thought the more it makes sense to me (personal opinion).

'Financial instruments' has a wide meaning but I bet it does not include company's bank account . Imagine, you bought a house and you rent it to a friend, thou the house is yours but someone else is using it, it goes without saying bills are paid under the friend's name etc. This is why the casino sees you as a third party and not the owner of the bank account since it is not under your name but only the company is. They probably need the bank account literally having your name on it. That's why I hate big words in t&c, they are vague and they can have any meaning, it's like a silent wind in a crowded elevator/lift, it could be anyone, you don't know!

I understand your reasoning at it would have been valid if said company where not a sole propetory. A sole propetory is not a legal entity.

 

Nowhere in there terms is stated that the cards name should be the same as the name on the ID of the player. In the bank records i am the owner of the card and the account. Since i deposited with the card there is no breach of the T&C.