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[Resolved:] Galaxy pig casino bonus confusion


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Can someone here contact the casino for me and try to help? I tried resubmitting my complaint.

 

 

They contacted me now saying my payment will be prossesed tomorrow morning at the latest.

 

Okay so let's see if they live up to their promise this time.

 

Your complaint needs lots of detail so write everything you can that you think will help get the complaint resolved.

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Can someone here contact the casino for me and try to help? I tried resubmitting my complaint.

 

They contacted me now saying my payment will be prossesed tomorrow morning at the latest.

 

You have been requested to provide additional information to the AskGamblers Complaints Team before they could accept and process your complaint. Please make sure to comply with their recommendations and time frames. 

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No they didd not prossess my withdrawal. I asked chat again and they said he assumed they would prosses today. But still no money..

 

I will upload the requested screenshots to askgamblers later today at work now.

 

Okay make sure you get that complaint in, remember lots of details so you don't risk it getting rejected.

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I sent the screenshot, but 5 minutes after i sent they said that they wanted my banking details, to send the money via this method instead. If possible can you hold my complaint to see if they keep their word this time?

 

Please contact our support team via our live chat /the fastest option/ and ask them to postpone the case for the moment. 

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Thank you so much askgamblers and valdees. Also thanks to galaxy pig fore sorting this and even throwing in some compensation.

 

Money arrived today :-) so now i am going to spend thats cash on buying a top modell tv i have been drowling over :-)

 

Thanks mate, glad your issue is now resolved. :good: 

 

And yeah, what a better way to start your weekend with a hefty sum which has just arrived in your bank account and it's ready to be spent! :D 

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Thank you so much askgamblers and valdees. Also thanks to galaxy pig fore sorting this and even throwing in some compensation.

 

Money arrived today :-) so now i am going to spend thats cash on buying a top modell tv i have been drowling over :-)

Congrats. Buy a TV with Android, install Kodi on it and you'll have free access to every tv channel, latest movies and tv shows :D

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