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One more 'rogue' Saga came to its logical end...  :80:

 

 
blacklist Reason:  Grand Reef Casino is blacklisted due to the massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or completely denied payments, various stalling tactics and total denial of cooperation and players support. 
 
 
 
Blacklist Reason:  Indio Casino is a sister casino of Grand Reef Casino, an operator which has been blacklisted due to the massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or completely denied payments, various stalling tactics and total denial of cooperation and players support. 
 
 
 
Blacklist Reason:  African Palace Casino is a sister casino of Grand Reef Casino, an operator which has been blacklisted due to the massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or completely denied payments, various stalling tactics and total denial of cooperation and players support. 
 
 
 
Blacklist Reason:  Commission365 is the affiliate program behind Grand Reef Casino, an operator which has been blacklisted due to the massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or completely denied payments, various stalling tactics and total denial of cooperation and players support.

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Grand Reef Casino is now blacklisted?  :huh:

 

Oh geeees...oh myyyyy...cos Grand Reef is the ONLY fully dedicated Playtech casino that I still keep my account open and active! I have even closed my account at African Palace Casino quite recently...but I'm still quite reluctant to close my Grand Reef account! The only issues I ever had at Grand Reef Casino were slow payments - no denials, no rejections, no confiscations - so I'm guessing that maybe those players were at fault, or had broken some unforeseen rules? Who knows!  :unknw:

 

Ah well, blacklisted or not...I'll still play there once in a while!  :p

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What surprises me about them is that their terms seem to state that they'll pay out the progressive in one go - normally Playtech casino's are notorious for applying the withdrawal cap to them :o

 

It's put me in the mood for some Jungle Giants play ;)

 

Think the only Playtech only casino I'm part of is Casino.com 

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Well, the Winner group of casinos were good, at one time, but I'm out of all of them by now.  :p

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Grand Reef Casino is now blacklisted?  :huh:

 

Oh geeees...oh myyyyy...cos Grand Reef is the ONLY fully dedicated Playtech casino that I still keep my account open and active! I have even closed my account at African Palace Casino quite recently...but I'm still quite reluctant to close my Grand Reef account! The only issues I ever had at Grand Reef Casino were slow payments - no denials, no rejections, no confiscations - so I'm guessing that maybe those players were at fault, or had broken some unforeseen rules? Who knows!  :unknw:

 

Ah well, blacklisted or not...I'll still play there once in a while!  :p

 

I'm not surprised to see Grand Reef blacklisted, don't really know much about the other brands. But Afi I was always surprised when you had such good experiences with them compared to all the bad ones I read :p

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I'm not surprised to see Grand Reef blacklisted, don't really know much about the other brands. But Afi I was always surprised when you had such good experiences with them compared to all the bad ones I read :p

 

That is one good example of 'one man's meat is another man's poison' isn't it?  ;)

 

In fact, it is the only Playtech Casino that I can really enjoy playing now, after Omni and Fly casinos became out-of-bounds for me, and I just cannot imagine why others are having so many problems with the casino. Anyhow, perhaps most of the cases were for table games issues, which I don't play at all, but as far as customer service has been, they have always been online for me and they have always answered back my emails too. But what I liked best, up to last year (not this year though), were their regular weekly quizzes, which I had won on numerous occasions! Pity that such quizzes have been dropped.  :D

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Zodiacu Affiliates Program

Blacklist reason:  Zodiacu Affiliates Program is being blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

 

Zodiacu Casino

Blacklist reason:  Zodiacu Casino is a brand operated under the Zodiacu Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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Unfortunately.... :( 

Focal Click Affiliates Program

Blacklist reason:  Focal Click Affiliates Program is being blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

Omni Casino

Blacklist reason:  Omni Casino is a brand operated under the Focal Click Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

Fly Casino

Blacklist reason:  Fly Casino is a brand operated under the Focal Click Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

CS Casino

Blacklist reason:  CS Casino is a brand operated under the Focal Click Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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Whaaaaat??? Omni and Fly Casinos blacklisted??? ?

Geeees...how times have changed...but then again, both casinos kicked me out years ago anyway...so absolutely no tears from me...hahaha. ?

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And one more heading the hall of shame... 

BetPhoenix Affiliates Program

Blacklist reason:  BetPhoenix Affiliates Program is being blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

BetPhoenix Casino

Blacklist reason:  BetPhoenix Casino is a brand operated under the  BetPhoenix Affiliates Program , a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, includ ing but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional beh avior .  In addition, BetPhoenix Casino is powered by Amigotechs, a software company caught to be using cheating video poker games. A detailed explanation of the issue could be found here - http://thepogg.com/skybook-cheating-video-poker-amigotechs-software/.

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I suggest y’all add Maneki Casino casino on this list. They don’t pay and lie. 
 

Also EUSlots Casino business practice should be watched. I won 1400 and they didn’t validate my account asking for the same docs over and over again for three days. Wouldn’t pay me! 6-7 minutes after I reversed and Lost everything. Days 3, the account was verified. Awful!!!
 

Complaint filed. Be careful. 

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11 minutes ago, Johnnygotthebone said:

I suggest y’all add Maneki Casino casino on this list. They don’t pay and lie. 
 

Also EUSlots Casino business practice should be watched. I won 1400 and they didn’t validate my account asking for the same docs over and over again for three days. Wouldn’t pay me! 6-7 minutes after I reversed and Lost everything. Days 3, the account was verified. Awful!!!
 

Complaint filed. Be careful. 

but isn't Maneki Casino in the running for the best new casino from ask gamblers.

look what it says on maneki website: Let's win together the Best New Casino award from Askgamblers! Thanks to your support, we are at the Top 10 AskGamblers Awards finalists for the Best New Casino 2019 nomination. We are doing our best to provide you with unique igaming experience. .

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On 1/18/2020 at 6:22 AM, Johnnygotthebone said:

I suggest y’all add Maneki Casino casino on this list. They don’t pay and lie. 
 

Also EUSlots Casino business practice should be watched. I won 1400 and they didn’t validate my account asking for the same docs over and over again for three days. Wouldn’t pay me! 6-7 minutes after I reversed and Lost everything. Days 3, the account was verified. Awful!!!
 

Complaint filed. Be careful. 

Why always so harsh and stormy?! You have an ongoing AGCCS case against them, give'em the chance to solve the matter and then feel free to comment as much as you wish.. 😫

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On 1/18/2020 at 6:36 AM, Flatzem said:

but isn't Maneki Casino in the running for the best new casino from ask gamblers.

look what it says on Maneki Casino website: Let's win together the Best New Casino award from Askgamblers! Thanks to your support, we are at the Top 10 AskGamblers Awards finalists for the Best New Casino 2019 nomination. We are doing our best to provide you with unique igaming experience. .

Yes, they were running for Best New Casino... Do you believe that just because Johnny got an issue with there we must blacklist them asap? 🤨

Rhetorical questions of course... 😛 

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2 hours ago, ValDes said:

Yes, they were running for Best New Casino... Do you believe that just because Johnny got an issue with there we must blacklist them asap? 🤨

Rhetorical questions of course... 😛 

Unfortunately, the information on the casino is totally incorrect regarding the way they treat a player, once my complaint of salt, I will publish all the lying emails that they have sent me and how many times they’ve cancelled my withdrawal and made me do minimal deposits to try to withdraw all right back to it and they never do it, I’ll publish everything and then maybe you could readjust your review of that casino because my friend, this casino does not deserve any award whatsoever as they are proven liars and I have proofUnfortunately, the information on the casino is totally incorrect regarding the way they treat a player, once my complaint of salt, I will publish all the lying emails that they have sent me and how many times they’ve cancelled my withdrawal and made me do minimal deposits to try to withdraw all right back to it and they never do it, I’ll publish everything and then maybe you could readjust your review of that casino because my friend, this casino does not deserve any award whatsoever as they are proven liars and I have proof

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Oh dear, i agree with Johnny....To the Black Pit. 

Now, either the CS agent is clueless, or they accept UK despite having no licence. I'll try and register later and see if it lets me - not the first time CS are thick. 

Whether you agree with the licensing regime is irrelevant - other companies pay their dues and don't know what makes this casino, and others, so special they feel that it's beneath them (if indeed correct)

 

 

 

Screenshot 2020-01-19 at 12.44.14.png

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1 hour ago, pinnit2015 said:

Oh dear, i agree with Johnny....To the Black Pit. 

Now, either the CS agent is clueless, or they accept UK despite having no licence. I'll try and register later and see if it lets me - not the first time CS are thick. 

Whether you agree with the licensing regime is irrelevant - other companies pay their dues and don't know what makes this casino, and others, so special they feel that it's beneath them (if indeed correct)

 

 

 

Screenshot 2020-01-19 at 12.44.14.png

Please let us know the outcome of your 'experiment'. :( 

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4 hours ago, pinnit2015 said:

Oh dear, i agree with Johnny....To the Black Pit. 

Now, either the CS agent is clueless, or they accept UK despite having no licence. I'll try and register later and see if it lets me - not the first time CS are thick. 

Whether you agree with the licensing regime is irrelevant - other companies pay their dues and don't know what makes this casino, and others, so special they feel that it's beneath them (if indeed correct)

 

 

 

Screenshot 2020-01-19 at 12.44.14.png

Did you question the fact they don't have a UK license? 

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4 hours ago, pinnit2015 said:

Update; Luke the next CS agent said U.K. restricted. Apparently first one shouldn’t have said I could.

So, not for the Blackpit, just maybe need some training for the CS agents 😉

To be honest I thought it was more the case of an untrained CS. Hopefully it will be lesson learnt for them!

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15 hours ago, pinnit2015 said:

Update; Luke the next CS agent said U.K. restricted. Apparently first one shouldn’t have said I could.

So, not for the Blackpit, just maybe need some training for the CS agents 😉

... Together with 90% of all other online casino brands I guess... :D 

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