Maximum cashout at Madame Chance Casino?

[ValDes]

Good news, I finally got the money

 

 

Nonetheless there is a big "BUT". I waited for a sum of 1900€ 4 Weeks thats just too long. In addition there were plenty of problems I faced. 

 

1. I never had to send any other casino a notary copy of my ID

2. I send them like 8 Screenshots/Documents of my Bank Account in order to verify it. Happened never before.

3. If i had not send the letter with the option to track it, I believe they would simply said, that they didn't got the letter.

4. I had to supervise the whole process. 

5. Lack of Communication

 

HUGE thumbs up for Shafiek who really helped me with his contacts. 

 

Madamechance gives a nice Bonus. Therefore there are some T&C which I understand. What I don't understand is this slow withdrawl process. This really  me up in the meantime. They really should improve there Service Quality and Speed. 

 

I am also thankful for the rest of you who wished me the best Great Community!

 

Happy to hear your issue has been resolved, finally! To be honest, I believe you would face a couple more weeks delay if it wasn't Shafiek's intervention who most probably explained the casino manager how badly for their reputation this particular forum topic could be.  

 

Still, 4 weeks for a withdrawal while advertising completely different and much shorter time frames is absolutely unacceptable and sincerely hope Madame Chance Casino will use the feedback they got from this topic to investigate internally how and why all this happened. As a result, I guess we all expect significantly shorter withdrawal time frames, the ones according to their own terms and conditions. 

[ValDes]

Oh and please, make sure to forget using the words marked as in this forum from now on. 

 

Thank you in advance. 

[Gambler2017]

I personally contacted him 2 days ago regarding your matter.

 

He called me yesterday to advise your withdrawal will be processed. He mentioned he could not get hold of you on the number you supplied and he would email you.

 

I also advise him that Madam Chance should get a forum rep on here.

[Gambler2017]

Hello, is there any chance you could help me? Thankyou

[cocopop3011]

Hello, is there any chance you could help me? Thankyou

 

You can find answers HERE. Please stick to that thread.