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hi.

So whats now :(?

i cant find anybody who can help, authorities in Venezuela..  where this "casino" is supposed located.. nah, they dont know nothing about it.

only my back is trying to help to get my money back, but i think its complicated it happened :(

this is really sad

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hi.

So whats now :(?

i cant find anybody who can help, authorities in Venezuela..  where this "casino" is supposed located.. nah, they dont know nothing about it.

only my back is trying to help to get my money back, but i think its complicated it happened :(

this is really sad

 

First of all, hello and welcome to AskGamblers. 

 

Please keep in mind that Casino Cruise is being licensed by not just one but two licensing authorities - MGA and UKGC. You could find more info about these authorities and how to file a complaint there here and here

 

Usually, when player came here reporting some issue with casino, my advice would be to take benefit from AskGamblers Casino Complaints Service and submit a complaints against that casino, but in your case I do not believe you have a valid claim since you admit you played and lost all your money. 

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What do you mean your another person?

 

I see your complaint has been closed and it states you breached the terms (which you mentioned in a previous post) Are you asking where you can now go for further help?

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Exactly,

How can be in a casino one rule dont play at roullette and slots? i cant understand

But is not the complain, the reality is that i never accepted their bonus, my account said but they just Blocked me when i wrote my first message here!!! So i cant prove it.

In any case, i didnt play the money and they blocked me.

i want my deposit of 1.500 back:(

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