Crazy Fox Delaying Payment

[BandarF]

Hi there,

I wonder if any one has experienced this type of issue with this casino?

I made a cashout since 1st of Jan and it keeps getting rejected even after my account got fully verified.

I appreciate If anyone can help,

[ValDes]

Hi there and welcome to AskGamblers. 

Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. 

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

Using AskGamblers Casino Complaints Service

Let us know in case you need further assistance. 

[Afi4wins]

18 hours ago, BandarF said:

Hi there,

I wonder if any one has experienced this type of issue with this casino?

I made a cashout since 1st of Jan and it keeps getting rejected even after my account got fully verified.

I appreciate If anyone can help,

Any reasons given as to why your withdrawals were rejected? Did you finished the required wagering, either on the deposit bonus or on deposit amount itself? Did you breach any of the terms or T&C? You need to give more info here before anyone can fully understand or appreciate your issue at the casino.

[kayenne23]

Dont know about why is getting rejecting. You should ask live chat. But delaying the withdrawals is something that crazyfox started couple months ago, so i decided not to play there. 

[BandarF]

On 1/7/2021 at 12:24 PM, Afi4wins said:

Any reasons given as to why your withdrawals were rejected? Did you finished the required wagering, either on the deposit bonus or on deposit amount itself? Did you breach any of the terms or T&C? You need to give more info here before anyone can fully understand or appreciate your issue at the casino.

 

No bonus or whatsoever been taken, all raw cash and was playing live roulette and some slots so all good here.

No reasons at all, but finally they said it was technical problem and asked me to deposit via Ecopayz and request the withdrawal to it.

So I made it and was bombarding them with emails to speed up the process and got it all out in my Ecopayz after 48 hours of consistent emails and live chat.

I had asked the chat to close my account permanently and to apply self-exclusion across N1 Platform as well.

 

On 1/7/2021 at 12:35 PM, kayenne23 said:

Dont know about why is getting rejecting. You should ask live chat. But delaying the withdrawals is something that crazyfox started couple months ago, so i decided not to play there. 

I learnt the lesson and had closed my account as a winner this time

[BandarF]

On 1/7/2021 at 11:43 AM, ValDes said:

Hi there and welcome to AskGamblers. 

Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. 

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

Using AskGamblers Casino Complaints Service

Let us know in case you need further assistance. 

Thanks and already had the complaint submitted, however I wish to cancel it since my issue has been resolved.

[ValDes]

1 hour ago, BandarF said:

Thanks and already had the complaint submitted, however I wish to cancel it since my issue has been resolved.

Thanks for the update. Your AGCCS case has been rejected.