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Soucis paiement des gains dû au fournisseur mountberg sur plusieurs casinos.


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Hey there and welcome to AskGamblers :) 

Not a French-speaking myself, so would greatly appreciate if you could shed more light on the issue, in English apparently, so that we could try to assist accordingly.  ;)

Thanks. 

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Hello! Since mid-october, some mountberg casinos have been late in paying winnings following the implantation of a new payment processor. To date I am waiting for my payment date 16 from montecrypto which has been validated but not paid and I still do not know where they are because they no longer respond to emails. Thanks 

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On 11/7/2020 at 3:01 PM, Karinette said:

Hello! Since mid-october, some mountberg casinos have been late in paying winnings following the implantation of a new payment processor. To date I am waiting for my payment date 16 from montecrypto which has been validated but not paid and I still do not know where they are because they no longer respond to emails. Thanks 

Hi again. 

Considering the nature of the described issue as well as the Operator's AGCCS history so far, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

Using AskGamblers Casino Complaints Service

Let us know in case you need further assistance. 

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