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Showing results for tags 'verification process'.
Found 3 results
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Hi, I'm having issues with Optibet verification (KYC) process. They require following: Proof of credit card payment Provide bank statement with visible deposit from your credit card to our site. IBAN number, bank name, your full name, date, card number/details should be visible in a screenshot or PDF file. In a screenshot full website URL should be visible. The problem is that in my bank IBAN numbers are shown only in the bank statement with regular bank transfer, not in the credit card stream. Operators are not willing to accept the document of bank transfer but only the cc payment with IBAN numbers. Have you come across anything like this? What to do when a casino ask something that you can't provide? I think no other casino have the same kind of requirement for KYC process?
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Hi, how long normally takes for the withdrawals to be processed. In the terms & conditions says 1-3 days, but after everyday talking with customer service they told every time that they are waiting for provider to check the winnings and every time they said should be today or tomorrow but it passed a week and my withdrawals are still pending. Anyone know how long normally takes this provider check? thank you!
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Hi folks! I'm in a mood for a good discussion tonight, so I'm already eager to hear your opinion about what do you think casinos do with all the personal information they are gathering over the years? Feel free to pay attention to all possible aspects of the question, I know it's huge.
