A certain casino allowed numerous accounts to be set up by a family member ,using my name address ,date of birth ,I can't get any answers off the casino how so many were able to be set up when needing a mobile verification code to do so.not sure what email address/addresses were used to set them up ,now this casino is a deposit only not a no deposit ,although there is a larger 300% bonus attached for a first deposit .I joined won £800 I was blocked told multiple accounts ,investigation underway ,in short no longer welcome as a player .I will add I did not try to withdraw winnings prior to being blocked and banned but I had deposited .casino will now not reply to any emails I've sent asking when accounts were set up,what mobile number,numbers used ,if deposited into by what means of deposit method ,they have also blocked my husband as he is associated with my name ,even though he sent off identification end if last year ,after account blocked pending id verification ,he's a casual player ,didn't play until April this year account still blocked but live help unblocked it as he had passed id verification ,he made several deposits into it over a few months ,then blocked his account when mine was under investigation ,he also is now banned from casino .the account I set up 2 months ago was the first account I had physically set up in my name ,as said others done by family member .This has caused arguments between my husband and I ,I also suffer severe anxiety and this has made me I'll,surely the casino should if flagged the numerous multiple the ,I have now had to apply for a subject access request to find out when accounts created,how verified ,etc
