Yara00

While its good they solved your issue i would not recommend slotv or any other avento n.v casinos, since they have taken 4000 euro from me and offered no evidence or willingness to solve the issue. There are better casinos out there.

I got a reply today that said i need to send a new selfie because both of my hands were not visible during the selfie Im still waiting for a answer

Casinos that ban/confiscate funds for playing slots that they have not stated are off limits should get marked as bad casinos by askgamblers until they fix a system that prevents you from playing them with a bonus, if other casinos can do it they can to.

It was my own skrill account they asked for a picture and i provided it which they verified, the bitcoin wallet i used is called blockstream green and also belong to me

i am currently waiting for a withdrawal from them, they seem to have a complicated verification process involving selfies

It was not not the bonus term, it was one of the terms under 10. Collusion, misleading action, fraud and criminal activity from https://frankclubcasino.com/en/infos/terms_and_conditions i dont know which one or ones i broke and they dont want to tell or show me any proof which feels very shady. I have no idea what terms i might have broken and since i have only been playing slots, im also down around 600 euros in total so im not even on a winning streak on their site. EDIT: My money has been deposited from my skrill account and bitcoin wallet mostly from skrill.

I have played multiple casinos and while sometimes i have lost money because shady bonus terms, i have never experienced a casino taking my money when not using a bonus. I have no words, it was not a small amount either 3673 euros (a 22 euro profit on the session) the rest was my money which they did not even refund before closing, how is it even possible that this is legal?