I'm so confused.
on 19th January, I placed 50 USD in sportsbook. I checked my ticket in the afternoon and It was cancelled (I don't know reason, maybe incorrect odd).
After this I tried to withdraw my deposit money, but website told me "Unfortunately, your account does not allow you to create a withdrawal request. Please contact support for more information."
I contacted support immediately and they told me that I need verification. OK, I sent all my verifications included ID card, Driving license and selfie. I was waiting 1 week and after a week they confiscated my deposit money + winning in slots total amount of 183 USD.
they told me that I violated their rules. that is: Your account has not passed the verification procedure according to paragraph 80.4 of the rulesThe Betting company reserves the right to invalidate the concluded agreement (including the bets placer before or after the beginning of the event), refuse to fulfill obligations under such an agreement (including refuse to pay any winnings) or from return of any placed bet, if it was determined that:1) • one Client has several game accounts (multiple registration, multi-accounts), including under a new name. The Betting company does not recommend two or more Clients to place bets from the same IP address (one device, local network);2) • one Client uses the data of other persons to register new gaming accounts, including his family members;3) • bets are made by a group of Clients acting in collusion, in order to circumvent the restrictions established by the Betting company;4) • the Client is suspected of using any software that automates the process of setting rates;5) • uses a game account to play in arbitration situations;6) • the gaming account is not used for betting and other products offered by the Betting company;7) • loyalty programs are abused;You can check the rules by the following link - https://en.parimatch.com/en/terms-and-conditions
I can tell you for sure, that my account is first, original and only one (I sent them verifications also)
Suspend reason is that I have profit last few days and that made them angry. they sent me only these useless rules and didn't explain exact violated point.
What do you think? Can they confiscated my deposit money? not WIN, my money from credit card.
I don't care about 50 dollars, I just want to tell you, AVOID parimatch.com!!! this is scammers casino, I can definitely confirm that.
I'm registered in many international casinos, but this case is unique. I have never had such problem in other casinos. I have never seen scammer website like PariMatch!
If you get a little profit, you will be suspended and confiscated all money, this is their politic, they have only members who regularly lost money on their website, but if they try to win, administration destroys them account with funds.
Good luck, be careful and thanks for your attention
