I am having a problem with withdrawing winnings from a casino which I will not name at this time. I opened the account in May and the beginning of June I made my first withdrawal. They sent back and email a few days later and said they don't process wire transfer to Credit Unions( I am in Canada).I ended trying again later , with the same bank info, and had a total of 4 accepted withdrawals, totaling almost 5K.
I received a wire transfer deposit in my bank on June 24/20 so figured the rest would follow shortly. Here is the problem, they keep saying they don't do wire transfer to credit unions and said it is impossible for me to have recieved one. I have copied and pasted the info from my bank showing the deposit info but they want an official bank statement to investigate with my bank. I still have 3 accepted withdrawals, the oldest being from June 4th and it totals almost $3500.00 that they will not pay me. They have asked again for new wire transfer info which I have already submitted . So I am looking for feedback to see if anyone has ever had an issue with a casino not using Credit Unions and asking for personal banking info from a customer. Thanks in advance.