Kimchanseok

haha right. you so cool guy.

Thank you for your advice. As you said, there was already a complaint at that time, and fortunately all the cases were well resolved.

yeap. soorry to delay update. Fortunately, while I was discussing the issue with the askgambler team, the Casino Customer Center solved the problem in less than five minutes. my certification and withdrawal was processed right away. I don't know why it took so long. Shortly after the claim, however, this very problem was resolved and it took about 10 days.

Dear rax I've been in contact with the customer service several times over a week, waiting for account verification, and at the end of the wait and a lot of inquiries, they solved all the problems in less than five minutes. On the other hand, I don't understand why I had to wait so long for a problem that could be solved so quickly. In any case, after waiting, the problem is solved, and there is no problem with me and their trust. But when I think of the long and long time I've been waiting for my withdrawal, I won't be able to make a deposit again. Until their withdrawal policy changes.

They advertise that they don't need account verification and can make quick deposits and withdrawals. But when I tried to withdraw my legitimate $ 1200 worth of money, they send me a massage to verify my account and the problem started. On 25 August I sent all the documents they required immediately and all except the address documents were approved. Until then I firmly believed that they would not intentionally delay. But they receiving the additional address documents they wanted by me, they asked me to resend two times because they had lost my documents. That way they delayed the week, and I checked with the customer service several times, but they only responded that they had to wait 72 hours. However, the time is up to 72 hours and nothing changed and I contacted them, but again delayed by mentioning the national timeline. And their oniy answer is 'soon'. It is now the eighth day and I have doubt that they are making a deliberate delay. In all other casinos I've used, I've never had this. Account verification was completed in less than three days, and everything was completed in less than five days, even if has a long withdrawal time. I am struggling to receive my due withdrawal and would like to hear from others.