Hi everyone! Thought I'd check in here to see if I can get any good recommendations.
6 months ago I requested a withdrawal from a gaming site, after 1.5 months waiting without response (emails bouncing etc). MGA officially suspended the companies license.
They also requested me, as standard procedure, to create a case at their website so that they could collect my funds and eventually send them to me.
Now... 4.5 months later I have still not received any response, and when calling them (MGA) they just say I should wait until they have more information.
Is this really how it goes? Will I ever see my money? Or can I do something about it, to put extra pressure?
Thanks!
BR.